Top Senior Level Customer Success Jobs in NYC, NY

As a Senior Client Success Manager, you'll manage key client relationships, ensuring they achieve success through proactive communication and data-driven insights. You'll analyze client performance, address feedback, and collaborate with internal teams to drive improvements and growth, acting as the clients' voice within the company.

The Lead Client Partner at Snap Inc is responsible for driving revenue growth by managing strategic partnerships and expanding clients' digital presence on Snapchat. The role involves educating clients on products, navigating complex organizations, and collaborating with internal teams to develop tailored solutions for retail clients, balancing innovation with performance and service excellence.

As a Client Partner at Snap Inc, you will build and manage relationships with brands and agencies, ensuring they expand their digital presence on Snapchat. Responsibilities include identifying business opportunities, providing excellent customer service, and creating dynamic presentations to educate clients on Snapchat products.

As a Senior Client Partner at Snap Inc, you will drive revenue by building and managing strategic partnerships with brands and agencies. Your responsibilities include identifying business opportunities, offering strategic media solutions, managing senior relationships, and ensuring exceptional sales service while educating clients about Snapchat products.

The Vice President of Customer Success will elevate the customer success group through staff development, process enhancements, and strong client partnerships. This role focuses on client satisfaction, driving account management excellence, and collaboration with sales and operations to achieve strategic goals.

As an Account Manager in Client Success at GoodRx, you will manage relationships with Pharmaceutical clients, ensuring customer satisfaction and driving revenue growth. Responsibilities include analyzing metrics, collaborating with internal teams, managing implementation processes, and maintaining knowledge of industry trends and regulatory requirements.

The Senior Technical Customer Success Manager at EliseAI will manage strategic relationships with customers, ensuring their satisfaction and successful adoption of EliseAI’s conversational AI products. Responsibilities include understanding customer needs, providing technical support, delivering workshops, and collaborating with internal teams to enhance customer experience and drive product adoption.

The Senior Director of Strategic Customer Programs will lead initiatives to enhance customer engagement and satisfaction at Spring Health. Responsibilities include managing customer programs, collaborating with marketing, and serving as a strategic advisor to the VP of Customer Success to drive customer retention and organizational growth. This role is essential for building strong customer relationships and ensuring value delivery.

The Director of Customer Advocacy at monday.com will create and enhance customer advocacy programs, engage with customers to gather feedback, and ensure their voices are reflected in company strategies. This role involves collaborating cross-functionally, managing customer references, tracking success metrics, and driving customer satisfaction and loyalty.