Top Senior Customer Success Jobs in NYC, NY

Lead and mentor a team of Customer Success Managers, manage enterprise accounts focusing on renewal and expansion, and optimize client relationships and strategies to achieve KPIs.

The Sales & Customer Success Enablement Manager will design and implement training programs for Sales and Customer Success teams, enhancing performance and customer experiences.

The Enterprise Customer Success Manager will oversee customer relationships, drive adoption and revenue, and collaborate across teams to enhance product value and optimize performance.

As a Customer Success Engineer, you'll drive adoption and satisfaction for enterprise customers using Deepgram's voice AI technology, fostering strong relationships and aligning technical solutions with business objectives.

Manage a portfolio of mid-market customers to drive product adoption, retention, and growth by delivering value and optimizing the Unanet platform.

The Head of Customer Success leads the customer lifecycle at ArcSite, improving onboarding, reducing churn, and ensuring customer satisfaction through strategic initiatives and cross-functional collaboration.

The Customer Success Manager will lead initiatives with federal agency customers, ensuring project success, client satisfaction, and alignment between teams. This role requires collaboration with internal leadership and managing contract administration.

The role involves leading customer success for global agency partnerships, enhancing client relationships, developing strategies, and mentoring a team to ensure successful campaign execution.

The Senior Customer Success Manager will oversee client relationships, ensure satisfaction, drive engagement, and identify growth opportunities while collaborating with internal teams.

The Vice President, Client Success Team Lead will build and lead client success teams, focusing on maximizing revenue growth through an engaging client experience and collaboration with cross-functional teams.

The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.

The Head of School Success will design and implement systems to ensure long-term school engagement, collaborating across departments while leading a growing team.

Manage strategic customer accounts, driving business outcomes and maximizing value. Collaborate cross-functionally to develop customer journey, retention strategies, and product feedback.

The Senior Client Success Manager oversees client relationships, ensuring campaign success, managing project timelines, and driving account growth through data-driven strategies and collaboration with internal teams.

Oversee a team of Strategic Customer Success Managers to ensure retention and upsell targets are met for high-value accounts while leveraging data for client advocacy and internal collaboration.

The Customer Success Manager will build strong relationships with clients, manage onboarding, drive product adoption, and collaborate across teams to ensure client success with monday.com.

The Senior Customer Success Manager drives customer outcomes, maximizes retention, and manages strategic relationships to achieve measurable business results.

Lead the Customer Success team to maximize client engagement, retention, and revenue growth for Vivian Health's healthcare staffing agency customers.

Manage customer and channel partner relationships, ensure a first-class experience, track performance, and drive growth while resolving issues.

Lead and coach a Customer Success team, drive customer renewals, reduce churn, and deliver exceptional customer experiences while collaborating cross-functionally.

As an Enterprise Technical Success Manager, you will guide API customers to optimize their usage of our LLM technology and drive their business success through strong relationships and effective management of technical adoption.

The candidate will manage strategic business initiatives, improve processes, oversee operations, and build relationships while collaborating with executives. A strong background in business management is required. Candidates will gain in-depth knowledge of AI technologies through this role.

The Director of Customer Success drives commercial success by managing client partnerships, leading strategic initiatives, and ensuring exceptional client experiences through cross-functional collaboration.

The Senior Customer Success Manager engages with financial clients, ensuring they effectively utilize Kpler's offerings, identifying upsell opportunities, and improving customer success processes.

As a Senior Customer Success Manager, you will guide customers through their engagement lifecycle, ensuring adoption and maximizing business value from Amperity's platform. You'll collaborate with internal teams, drive customer advocacy, and manage ongoing relationships while measuring growth and success for customers.