Top Tech Jobs & Startup Jobs in NYC, NY

Respond to high volumes of customer emails, troubleshoot issues, and maintain strong customer experiences. Support marketing operations, including social media content, meal reviews, email campaigns, flyering, events, and customer acquisition initiatives while following brand guidelines and marketing goals.

Own and improve customer support AI agents, AI-powered lifecycle marketing campaigns, customer journeys, segmentation, personalization, and workflow automations. Analyze customer conversations and data, launch experiments across email and SMS, measure performance, resolve escalations, and turn customer insights into improvements in marketing, onboarding, support, and retention. The role requires independent project ownership, strong writing, analytical skills, and hands-on AI and automation experience.

Own a local territory through intensive field sales, conducting 50–60 weekly business visits, generating pipeline, delivering product demos, and closing full-cycle deals. Build relationships with local sellers, develop referral partnerships, support onboarding, and sell Square’s commerce software, hardware, and financial services across restaurant, retail, and service verticals. Maintain Salesforce pipeline discipline, forecast accurately, meet quotas, and continuously improve performance.

Lead global referral and growth partnerships to drive seller acquisition. Define partnership strategy, source and negotiate complex commercial agreements, launch and scale integrations, manage C-level relationships, measure KPIs, and build a high-performing partnerships team across markets.

The Creative Director will define Tidal’s creative vision and quality standards across its brand and product ecosystem. Responsibilities include developing brand platforms and campaigns, repositioning the brand, maintaining creative consistency, shaping briefs, directing designers, writers, and production partners, and collaborating with marketing, product, and partnerships leaders. This individual contributor will lead project teams, remain hands-on, and drive initiatives from concept through activation.

Manage enterprise customer implementations of Samsara’s IoT platform, from deployment planning through adoption and value realization. Build launch roadmaps, track implementation and account health, train executives and end users, resolve challenges, and coordinate with Sales, Support, Sales Engineering, Product, and other teams. Mentor Customer Success and Support colleagues while managing multiple customer engagements and strengthening long-term customer relationships.

Serve as a technical sales expert for Samsara’s IoT platform, supporting discovery, demonstrations, value assessments, proof-of-concepts, deployment planning, and customer integrations. Explain complex solutions to nontechnical stakeholders, advise installers, write API automation scripts, translate customer feedback to product teams, and support strategic sales cycles. The role is remote in the U.S. West region and requires travel up to 50%.

Manage full sales cycle for mid-market public sector accounts: prospect, qualify, run POCs, negotiate multi-stakeholder deals ($20k–$250k), build executive relationships, forecast in SFDC, and close business while traveling for onsite meetings.

Supports advertising revenue growth and long-term agency relationships across linear and digital solutions. Partners with sales, media planning, campaign management, and operations teams to develop proposals, manage insertion orders and contracts, resolve campaign issues, monitor execution, maintain Salesforce records, coordinate reporting, and identify upsell, retention, and process-improvement opportunities.

Analyze revenue performance, forecasting, business drivers, and market trends to support planning and commercial growth decisions. Partner with Sales, Finance, Business Intelligence, and other stakeholders to identify risks, opportunities, and actionable insights. Develop segmentation, opportunity-sizing, prioritization analyses, and investment business cases. Improve recurring reporting and planning processes through automation and scalable tools, translating complex data into clear recommendations for senior leadership.

Leads the Buyercloud Ad Serving software engineering team, managing engineers, guiding architecture and development practices, and delivering features with Product Management. Drives infrastructure improvements, quality standards, performance management, technical support, training, and adherence to deadlines and budgets. The role requires collaboration across remote teams and time zones, independent judgment, and occasional nights or weekends.

Recruiting Coordinators support full-cycle recruitment processes, manage candidate interactions, and work on HR projects, all while building stakeholder relationships.

Lead strategy and execution of ecommerce discovery experiences across brands. Own roadmap, research, experimentation (A/B tests), analytics, and cross-functional delivery with UX, design, engineering, and brand teams to drive measurable product impact and incorporate AI and emerging discovery technologies.

Designs, develops, and maintains scalable full-stack applications and data flows for investment technology. Builds proofs of concept, reusable components, enterprise integrations, and modern AI capabilities. Applies Generative AI, LLMs, cloud technologies, and software engineering practices to improve automation and business outcomes while collaborating across teams.

Build and maintain production-grade AI-powered workflow automations that connect systems and standardize business processes. Identify and prioritize automation opportunities, define requirements, write custom logic and integrations, monitor workflows, troubleshoot failures, and document technical solutions. Evaluate AI system quality, investigate emerging architectures, and communicate technical findings to stakeholders. The role requires collaboration across teams, strong data and API skills, and production experience with Python or JavaScript.

Leads quantitative and qualitative Medicaid policy research from project scoping through dissemination. Oversees data acquisition and analysis, monitors state and federal policy changes, develops briefs and presentations, conducts stakeholder interviews, supervises research staff, manages external collaborators, and translates findings into actionable recommendations for policymakers, providers, advocates, and the public.