Top Senior Customer Success Jobs in NYC, NY

As Director, you'll oversee the Success Acceleration Service, managing service delivery, client experience, and internal team resources while ensuring profitability and growth.

The Director of Customer Success will lead a team, drive customer retention, build strategies for success, and improve client engagement and onboarding processes.

Lead and inspire the customer success team at EliseAI, ensuring exceptional client experiences while managing key accounts and driving strategic initiatives.

The Enterprise Customer Success Manager will guide enterprise clients in maximizing the value of Scrunch's AI search optimization software, ensuring client satisfaction and successful onboarding.

The Enterprise Customer Success Manager will engage with 10-20 enterprise clients, ensuring adoption of Scrunch's AI platform, translating data into strategic recommendations, and guiding clients through onboarding, education, and satisfaction efforts.

Manage customer relationships, deliver exceptional support, drive adoption, advocate for customers, and collaborate with internal teams to optimize customer success initiatives.

The Senior Customer Success Manager oversees key accounts, providing strategic guidance and mentoring to ensure client satisfaction and retention while collaborating across teams to resolve issues.

The Senior Customer Success Manager at FreeWheel oversees key accounts, ensuring client retention and satisfaction while providing guidance on platform features and solutions. This role includes mentoring team members and collaborating across departments to address client challenges and improve performance.

The Senior Client Success Manager will manage strategic client relationships, translate insights into product development, and improve client outcomes through innovative processes.

The Enterprise Customer Success Manager drives customer satisfaction, retention, and product adoption through relationship-building, project management, and cross-team collaboration.

The Senior Customer Success Manager at Posh will manage top organizers, drive community growth, enhance customer engagement, and improve processes through data-driven insights.

The role involves designing scalable systems for Sales and Customer Success, managing projects from start to finish, and integrating various technologies, particularly Gainsight and Salesforce.

The Enterprise Customer Success Manager will drive customer adoption and retention, serve as a product expert, and innovate Customer Success initiatives at Notion, focusing on Enterprise accounts.

The Senior Customer Success Team Manager will lead a team of Customer Success Managers, drive retention and growth, and develop processes for improvement while managing executive relationships and KPIs.

Lead the Customer Success team to drive customer retention and growth, manage team performance, and develop strategies to improve customer engagement.

Build and maintain strong client relationships, manage customer onboarding, drive product adoption, and collaborate with internal teams to promote client success.

The Director of Client Success manages Account Managers overseeing online video ad campaigns. Responsibilities include strategy development, team leadership, and client relationship management for growth objectives.

As an Enterprise Customer Success Manager, you'll advise key customers on maximizing platform use, drive satisfaction, retention, and manage post-sales activities while collaborating with various internal teams.

Lead a team in delivering customer success initiatives for Adobe Digital Experience Cloud, focusing on adoption and value realization. Develop engagement models and maintain relationships with enterprise customers while driving strategic business outcomes.

The Senior Customer Success Manager will drive customer success initiatives, ensuring client satisfaction and retention while fostering strong relationships with users of MongoDB's platform.

The Senior Client Success Manager leads client activities in the Insurance LOB, focusing on relationship management, financial performance, and client satisfaction. Responsibilities include guiding clients towards best practices and ensuring effective internal collaboration for service improvement.

The Account Manager will manage relationships with Pharmaceutical clients, ensure satisfaction, drive revenue growth, and deliver successful campaigns.

The role involves engaging with major clients to enhance their use of IoT products, ensuring safety and efficiency in operations, and collaborating with internal teams to drive customer success.

Manage the Enterprise Customer Success team, ensuring customer satisfaction and successful adoption of solutions. Provide coaching, define strategies, manage team KPIs, and foster a positive team culture.

As a Customer Success Engineer, you'll solve complex technical problems for customers, design reusable solutions, and collaborate with Customer Success Managers to ensure successful API implementation and integration.