Top Senior Level Customer Success Jobs in NYC, NY

The Ecommerce Operations Senior Specialist at Peloton will lead product launches, manage data, and coordinate marketing initiatives. Responsibilities include overseeing product catalogs, ensuring data accuracy, implementing process improvements, and collaborating with engineering and business partners. The role requires excellent communication, project management skills, and a strong understanding of e-commerce operations.

As an Agency Client Partner, the role involves developing and executing a comprehensive agency growth strategy, driving revenue growth through partnerships, winning new business opportunities, building relationships with key stakeholders, and presenting Smartly's value proposition to agency teams.

The Director of Customer Success will lead and develop a high-performing team, implement strategic initiatives to enhance customer engagement, oversee upsell strategies, and advocate for customer needs with key stakeholders. Responsibilities include conducting reviews, analyzing trends, and driving operational excellence within the Customer Success function.

The MSSP Partner Success Manager oversees relationships with MSSP partners, driving engagement and ensuring their success with the company's cybersecurity solutions. Responsibilities include managing partner interactions, monitoring performance, providing analytical insights, and collaborating with technical teams on support issues. The role emphasizes relationship-building and strategic development of partner enablement resources.

As a Customer Success Manager at Cymulate, you will guide customers through onboarding, provide insights on emerging threats, ensure satisfaction with product capabilities, report on performance metrics, and identify opportunities for expanding service usage across client organizations.

As Director of Customer Success, you will lead the Customer Success team, driving performance and key business metrics while ensuring customer satisfaction. Responsibilities include developing customer success strategies, managing key customer relationships, analyzing metrics, and fostering skill development within the team.

The Senior Customer Success Manager at Axio will manage and grow customer relationships, ensuring engagement and adoption of the Axio360 platform. Responsibilities include onboarding customers, collaborating with sales for account strategies, providing customer insights to product teams, and tracking customer health to mitigate risks. The role is focused on delivering a tailored customer experience in a hybrid work model.

The Life Insurance Specialist will support advisors at J.P. Morgan Private Bank by utilizing life insurance solutions to satisfy client investment and income needs. Responsibilities include managing advisor campaigns, building relationships, conducting educational calls, collaborating on goals-based plans, and maintaining effective partnerships to achieve firm objectives.

The Origination/Client Manager will structure, negotiate, and execute complex leveraged finance transactions, engaging with clients and investors during syndication processes. Responsibilities include financial analysis, preparing marketing materials, legal documentation negotiations, and presenting transactions to committees while managing client relationships effectively. The role involves up to 20% travel for client meetings and deal roadshows.

The Investment Specialist is responsible for conducting quantitative analyses of investment portfolios for ultra-high net worth clients in Mexico. This role involves financial modeling, portfolio analysis, and providing tailored investment advice, requiring fluency in Spanish and managing client relationships.

As a Product Data Scientist, you will lead client engagements, manage the delivery of data science solutions, and utilize advanced analytics to provide actionable insights. Your role involves translating client requirements, building operational pipelines, and facilitating effective communication with project leadership to address clients' business challenges.

The Digital Transformation & Solutions Principal will lead digital transformation initiatives, develop AI personalization strategies, manage client relationships, and cultivate partnerships within the Life Sciences Industry. This senior role involves shaping digital operating models, overseeing large-scale client engagement, and mentoring a team of digital strategists to deliver impactful solutions for clients.