Top Entry Level Customer Success Jobs in NYC, NY
The Service Desk Specialist I role involves providing technical support to employees and outsourced partners, focusing on hardware and application support, onboarding, and VIP assistance. Responsibilities include troubleshooting Windows and Mac issues, supporting AV events, and collaborating with IT teams to resolve escalated tickets.
The Retention Specialist is responsible for retaining customers who want to disconnect their service. This role involves educating customers about Optimum’s products and services to retain them, utilizing sales skills, and addressing customer inquiries using multiple billing systems.
As a Client Experience Associate, you will support clients by managing accounts, preparing for campaign execution, pulling campaign results, creating presentations, managing schedules, handling client queries, and producing documentation for custom projects. Your role requires strong communication and organizational skills, as well as a willingness to learn HTML, CSS, and Javascript.
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The Enterprise Customer Success Manager will be responsible for managing customer relationships, driving improvements through team collaboration, and facilitating upsells and renewals by aligning with multiple stakeholders. Daily coaching and training will be provided to enhance customer success skills.
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The Bilingual Customer Service Representative will support Garner members through live chat and email, guiding them on benefit usage, assisting in claims, and improving member experience by relaying feedback. The role requires fluency in Spanish and English, along with experience in customer service and a passion for helping others in a healthcare context.
The Customer Success Enablement Specialist will support the Customer Success team by developing tools, resources, and onboarding programs. Responsibilities include creating customer-facing content, managing enablement requests, tracking engagement metrics, and ensuring alignment across departments to enhance team performance and efficiency.
The Chat Support Associate at Vetcove will support veterinary professionals by engaging with users via live chat, email, and phone. Responsibilities include troubleshooting issues, managing accounts, and collaborating with internal teams to enhance platform features. The role emphasizes excellent communication and a proactive approach to customer engagement.
As a Customer Experience Associate at Nourish, you will provide exceptional support across various platforms by resolving inquiries and troubleshooting issues. You will document interactions in the CRM, collaborate with teams to improve services, and ensure customer satisfaction while promoting better nutrition.
As a Customer Care Specialist at PlayPlay, you will be responsible for managing user requests through ZenDesk, providing outstanding customer support, and creating educational video content. You will work closely with the global Customer Success team to enhance user experience and optimize support services.
The Technical Implementation Specialist is responsible for overseeing the integration of health systems with Zocdoc's platform. This includes acting as a technical resource for clients, managing implementation projects, ensuring quality assurance, and coordinating with internal teams to optimize client onboarding and support experience.
Top Companies in NYC, NY Hiring Entry Level Customer Success Roles
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