Top Entry Level Customer Success Jobs in NYC, NY

As a Technical Expert at Grow Therapy, you will drive customer product issue resolution, triage internal tickets, identify bugs, collaborate with Engineering, and document solutions to enhance customer experience and support the Frontline Support team.

As a Spanish-Speaking Concierge Associate, you will engage with members via phone, chat, and email to help them access healthcare services, manage claims, and resolve concerns with empathy and professionalism. Attention to detail and communication skills are crucial in this role.

The Pricing Results Specialist will review and adjust customer-selected submission service levels on PSA orders to accurately reflect true market values. They will stay current on trading card pricing, communicate with hobby pricing resources, and identify pricing improvements. The candidate should have knowledge of sports cards, operations, customer service, or accounting background, and proficiency in Word, Excel, and custom processing systems.

Alma seeks to simplify access to mental health care by supporting therapists in accepting insurance and providing in-network care. They offer a suite of tools for therapists to manage and grow their practice sustainably.

As an Associate Support Representative, you will manage technical relationships with customers, troubleshoot complex issues, and collaborate with technical support teammates. Responsibilities also include maintaining the knowledge database and participating in an on-call rotation for support. The role offers opportunities for skill development in project management and technical troubleshooting.

The Teaching Assistant role involves supporting 30-40 students in online courses and acting as a mentor. Responsibilities include holding discussions, grading, and hosting office hours, requiring 8-10 hours of work per week.

As a Customer Support Representative, you will provide software support, respond to client inquiries, escalate technical issues, and collaborate with cross-functional teams. You will work in a fast-paced environment helping clients manage their retirement accounts through excellent communication and problem-solving skills.