Join our Talent Pool- Customer Success

Join our Talent Pool (Customer Success, NYC)

Are you looking for a role within the Customer Success department? We’re always looking for talented Customer Success Managers and we’d enjoy hearing from you! Send us your CV and one of our recruiters will review it and be in touch if we see a fit.

What you can Expect:

As a Customer Success Manager, you will be working closely with a wide range of exciting companies worldwide and will interact with internal and external stakeholders across different business functions. This position is perfect for a problem-solver who is passionate about the tech world and loves to be an integral part of an expanding organization. As part of our Customer Success team, you will have full ownership of your own client portfolio and take on a consultant-type approach in helping our clients to adopt and realize the value of the Templafy solution.

About us: 
Templafy is the leading AI-powered document generation platform for companies with a need to create accurate, compliant, and on-brand documents with maximum efficiency and ease. Accessible directly from applications like Microsoft Office, Google Workspace and Salesforce, Templafy is trusted by more than 800 industry leading enterprises, including KPMG, Adobe, and PWC. Our platform simplifies document workflows and eliminates the complexity and risk associated with the content creation process.

Founded in Copenhagen, Denmark, in 2014, Templafy’s success is built by our 60+ employee nationalities found at offices around the world. We believe that when people feel valued, heard, and empowered, they perform at their best—creating a win for all. Our unique product and dedication to innovation and excellence have raised over $200 million in funding from top investors like Insight Venture Partners, Seed Capital, Dawn Capital, Damgaard Company and Golub Capital.

Templafy is a workplace of belongingness. To us this means that you have a voice, you dare to speak up, and your voice is heard. We focus on offering an environment that allows all employees to feel that they belong regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or other status. 

What our employees love:  

• Employee equity program 
• Comprehensive health insurance 
• 14 week Parental leave 
• Commuter benefits 
• Unlimited time off 
• 401K  
• Employee Assistance Program 
• Flexible work hours 
• Daily free lunch
• Classpass membership

At Templafy, we’re all about building an inclusive culture where talented people come together to spark creativity in a dynamic, collaborative space. Strong relationships and teamwork are at the core of everything we do, and with our flat structure, everyone’s ideas count regardless of your role or experience.  

We’re big on social events that foster connection and build a diverse, empowering community. From celebrating milestones to participating in employee resource groups or eating lunch together, we create space for meaningful team bonding.

Our mission goes beyond just building a product; we’re shaping the future, and we’d love for you to be a part of this epic journey with us.