Join our Talent Pool- Customer Success

Posted 5 Days Ago
Easy Apply
New York, NY
Hybrid
Entry level
Cloud • Enterprise Web • Software
Templafy is the next-gen document generation platform that automates all business document creation across organizations
The Role
As a Customer Success Manager, you will manage a client portfolio, helping clients adopt and maximize the value of Templafy's solutions while collaborating with various internal and external stakeholders.
Summary Generated by Built In

Join our Talent Pool (Customer Success, NYC)

Are you looking for a role within the Customer Success department? We’re always looking for talented Customer Success Managers and we’d enjoy hearing from you! Send us your CV and one of our recruiters will review it and be in touch if we see a fit.

What you can Expect:

As a Customer Success Manager, you will be working closely with a wide range of exciting companies worldwide and will interact with internal and external stakeholders across different business functions. This position is perfect for a problem-solver who is passionate about the tech world and loves to be an integral part of an expanding organization. As part of our Customer Success team, you will have full ownership of your own client portfolio and take on a consultant-type approach in helping our clients to adopt and realize the value of the Templafy solution.

About us:

Founded in Copenhagen, Denmark, in 2014, Templafy’s success is built by our 60+ employee nationalities found at offices around the world. We believe when people feel they belong, have a voice, and feel heard, they are happier and perform better, and that way, everyone wins. Our innovation, diversity, and unique product have raised over 200 million dollars in funding from Insight Venture Partners, Seed Capital, Dawn Capital, Damgaard Company and Golub Capital.

Templafy is a workplace of belongingness. To us this means that you have a voice, you dare to speak up, and your voice is heard. We focus on offering an environment that allows all employees to feel that they belong regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or another status.

Employee Benefits:

  • Employee equity program
  • Comprehensive health insurance
  • Parental leave
  • Commuter Benefits
  • Unlimited time off
  • 401K 
  • Employee Assistance Program
  • Company discount program
  • Flexible work environment


What the Team is Saying

Josh
Chris
Heather
The Company
New York, NY
373 Employees
Hybrid Workplace
Year Founded: 2014

What We Do

Templafy began in 2014 with a mission to enable professionals to create better-performing documents faster through connected content. Today, we work towards that mission by uniquely leveraging content enablement technology that intelligently connects content to users where they already work, when it matters most. Simply put, organizations use our platform to enable their employees to focus on the work that matters – instead of the documents along the way. With more than two million users and 600 enterprise customers, we’re a fast-growing, international company with big ambitions and a bright future. We’re over 60 nationalities working together across six global offices to bring a unique product to the world’s biggest enterprises.

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Templafy Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We believe it's important to be where the work is, whether that's an in-office brainstorm, a virtual sales meeting or another global Templafy office.

Typical time on-site: Not Specified
New York, NY

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