Top Tech Jobs & Startup Jobs in NYC, NY
The Customer Support Operations Tools Lead is responsible for managing and optimizing customer service technology tools, providing technical support, conducting data analysis to enhance customer service performance, leading tool-related projects, developing training materials, ensuring security compliance, and maintaining vendor relationships.
As a Project Analyst in Client Services, you'll focus on optimizing payment operations and enhancing customer experience through data analysis and project management. Your role involves implementing automations, managing project specifications, and collaborating with cross-functional teams to drive operational excellence.
The Instructional Designer will design and develop creative training approaches focusing on payment operations and customer experience. This role will involve collaboration with various teams to align training programs with organizational goals, manage training content, gather feedback for continuous improvement, and oversee the Learning Management System.
The Senior Director, Market Performance will lead a team to drive provider engagement and ensure effective use of the Stellar App. Responsibilities include overseeing the Market Performance Team, managing provider network performance, and solving cross-functional challenges through collaboration with stakeholders. The role necessitates data-driven decision-making to optimize provider strategies and enhance care delivery.
As a Senior Provider Success Associate, you will work with primary care providers and Medical Groups to improve engagement with the Stellar Health platform, supporting effective onboarding and performance management while leveraging analytical insights to enhance healthcare outcomes.
The Provider Success Associate drives engagement with primary care providers and Medical Groups using the Stellar Health platform, ensuring successful integration and completion of critical patient actions. They collaborate with stakeholders to improve practice performance and align provider outcomes with customer success metrics, serving as a strategic partner and ambassador for Stellar.
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The Enterprise Account Executive will manage the full sales cycle for enterprise clients, utilizing a consultative approach to understand client needs and drive revenue growth. Responsibilities include relationship management, CRM data maintenance, and collaboration with various teams to ensure effective solution delivery.
As an Enterprise Account Executive at Matillion, you will focus on finding and closing new customers while expanding relationships with existing ones. Your responsibilities include managing outbound prospecting, developing territory strategies, conducting customer communications, and fostering partnerships with technology firms. You will work to drive revenue growth through direct sales and strategic relationship development.
The Vice President of Tech Alliances and Partners will be responsible for developing and managing strategic partnerships with key technology alliance partners. The role involves creating joint value propositions, executing go-to-market strategies, managing a global team, and driving demand generation programs to grow the enterprise business.
As the Individual Giving Manager, you will lead the strategy and engagement of high net worth individuals and influential leaders, aiming to acquire $1-2M in new funding. Responsibilities include relationship building, event planning, and storytelling to attract new donors while working towards a $10M annual fundraising goal.
The Senior Revenue Program Manager will develop a comprehensive GTM onboarding program and continuous learning initiatives for the pre-sales and post-sales teams, manage content strategy and training programs, and oversee large-scale events. They will work cross-functionally with senior leadership to enhance team effectiveness and utilize analytics to drive decision-making.
The VP, Global Commercial Sales will lead a team of sales professionals globally to drive recurring revenue from new and expansion customers. Responsibilities include defining sales strategies, coaching teams, collaborating with marketing and product teams, and ensuring regional alignment to achieve business growth.
The Senior UX Designer will collaborate with product management, engineering, and stakeholders to define product strategy and design vision, while conducting user research and creating wireframes and prototypes. They will also mentor junior designers and measure product success through key performance indicators.
The Sr. Client Success Manager will oversee the post-sales lifecycle for Addepar's clients, ensuring they derive maximum value from the platform. This includes strategic guidance, client retention, and partnership management with account managers and cross-functional teams to drive client success and feedback.
As a Client Success Manager at Addepar, you will guide clients through the post-sales lifecycle, ensuring they maximize the value of the platform. This role involves deep understanding of clients’ needs, supporting them during implementation, and advocating on their behalf to enhance their experience and drive product adoption.
The Business Development Representative at Addepar will focus on generating and qualifying new business opportunities within assigned territories, collaborating closely with the Sales team. Responsibilities include creating target account lists, conducting discovery conversations, and achieving quarterly quotas. Ideal candidates will have a proactive approach and a passion for finance and technology.
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