Top Tech Jobs & Startup Jobs in New York City, NY

The Customer Success Manager will oversee revenue management, product adoption, and customer advocacy. Responsibilities include achieving renewal revenue goals, ensuring product adoption through consultations, managing client relationships, and soliciting customer feedback to improve services. The role focuses on meeting performance metrics and maintaining customer satisfaction while supporting a diverse portfolio of accounts.

As the Senior Digital Marketing Manager, you will strategize, execute, and enhance digital programs including website management and paid digital marketing. Your focus will be on improving user experience and conversion rates while collaborating with various teams to meet acquisition targets and optimize customer acquisition costs.

The Manager of Customer Success will lead a team of Customer Success Managers, providing coaching and training while overseeing customer accounts. Responsibilities include building career paths, tracking KPIs, and developing success plans focused on product adoption and customer satisfaction. The role requires previous experience in a management capacity and a strong understanding of customer success processes in a SaaS environment.

The Senior Manager, International Tax will oversee U.S. international tax computations, planning, and transfer pricing policies. Responsibilities include managing corporate acquisitions and reorganizations, preparing international tax forms, analyzing tax implications of global initiatives, and leading compliance efforts. The role requires collaboration with cross-functional teams and effective communication across departments.

The Enterprise Account Director at Xero is responsible for establishing and nurturing relationships with enterprise accounting and bookkeeping partners. The role involves generating new partnerships, managing the pre-sales process, collaborating with internal teams, and ensuring success for both Xero and its partners.

The Customer Research Advisor at Dscout is responsible for training clients in using the research platform, assisting in research project management, providing recommendations for research design, and advocating for clients internally to improve the platform. Strong communication and problem-solving skills are essential.

The Product Marketing Manager will define and execute go-to-market strategies, create marketing content, support enablement programs, and perform market research to understand trends and challenges. They will work with marketing, sales, and customer success teams to drive business growth and create compelling messaging.