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As a Manager of Product Design at Grow Therapy, you will lead and empower a team of product designers, manage cross-functional teamwork, and implement user-centered design strategies based on research insights to align product efforts with business goals. You'll drive innovative solutions while fostering a positive design culture and ensuring high-quality outcomes.
The Client Billing Support Specialist at Grow Therapy assists clients and therapists by troubleshooting issues via phone, providing education on the platform, and serving as a resource to ensure customer satisfaction. This involves identifying root causes of problems and working with product teams for platform improvement.
The Strategic Communications Manager will lead and execute cross-functional communications initiatives, manage events, and oversee company messaging to enhance Grow Therapy's brand perception. Responsibilities include developing campaigns, maintaining media relationships, and producing external communications such as press releases and speeches.
As a Senior Product Manager for the Billing Platform, you will own the product roadmap, analyze billing model gaps, drive improvements in billing data, and collaborate with engineering and revenue cycle teams to enhance user experience and meet operational goals.
As a Technical Expert, you'll drive customer product issues from discovery to resolution. Collaborating with Product and Support teams, you'll triage internal tickets, resolve issues, identify bugs, and enhance customer experiences by sharing insights and creating documentation to empower support staff. You'll develop deep technical expertise in the Grow platform to contribute effectively to product improvement and customer satisfaction.
As the VP of Engineering at Grow Therapy, you will lead a growing team of 100+ engineers, driving technical strategy and overseeing the development of the therapist platform and client search experience, while fostering an inclusive culture and mentoring team members.
As a Payor Partnership Support Specialist, you will provide exceptional customer support to clinicians and clients through live calls, chats, and emails. You will collaborate with other teams to resolve issues and work with the RCM and Engineering teams to address bugs and billing problems, all while ensuring the best experience for our payor partners.
The Delegated Credentialing Specialist will ensure providers are in-network with major health plans by reviewing provider files, participating in Credentialing Committee meetings, managing audit files, and ensuring compliance with regulations. The role requires strong communication and attention to detail, along with familiarity with credentialing processes and willingness to learn new software tools.
The RCM Strategy and Operations Manager will lead a team to improve the revenue cycle management for mental healthcare by optimizing processes, collaborating cross-functionally, and leveraging data analytics to drive performance improvements and enhance collections.
As a Security Risk PM, you will develop and implement risk management processes, conduct risk assessments, oversee third-party security reviews, and ensure compliance with healthcare security standards. You will work collaboratively across various teams to manage security risks and prepare for audits.
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