Top Tech Jobs & Startup Jobs in NYC, NY

The Quality Assurance Coordinator reviews interactions between the Care Team and members, assessing them against quality standards. This role involves auditing calls, identifying quality trends, and supporting the Care Team with training resources to improve the member experience in cancer care.

As an Education and Enablement Coordinator at Thyme Care, you will facilitate training sessions and develop training content for the Care Team onboarding program. Your role includes reviewing trainees' interactions with members and providing coaching to ensure quality standards are met. You will identify training needs and help build effective onboarding programs, ensuring high-quality support for cancer patients and their caregivers.

The Senior Marketing Program Manager will lead the development and execution of member-focused marketing strategies, utilizing marketing automation tools to enhance member enrollment and engagement. Responsibilities include managing multi-channel campaigns, collaborating with cross-functional teams, and analyzing performance data to optimize initiatives in alignment with organizational goals.

As Senior Manager of Care Delivery Operations, you'll develop and optimize the infrastructure of care team operations, focusing on efficiency and effectiveness. The role involves collaborating cross-functionally, applying project management and analytical skills to drive strategic initiatives, enhance operational efficiency, and oversee process improvement in a healthcare startup environment.

As a Bilingual Care Partner, you will guide cancer patients through their healthcare journey by providing support via phone, text, and video communication. Responsibilities include connecting members with healthcare resources, scheduling wellness visits, conducting assessments, and ensuring established care team policies are followed. Building strong relationships with members through empathy and listening is essential to address their needs effectively.

As a Thyme Care Oncology Nurse, you will be a vital clinical resource for members, offering triage, support, and education during their cancer journey. Your responsibilities include conducting clinical assessments, overseeing member health, and facilitating end-of-life care discussions. The role involves engaging with members, addressing clinical issues, managing escalations, and collaborating with the healthcare team.

The Quality Assurance Nurse conducts quality audits on nurse-member interactions to uphold care standards, ensuring compliance with regulations. This role involves performing audits, providing feedback and training to nurse team members, and collaborating with clinical leadership to enhance service delivery and implement best practices.