Top Tech Jobs & Startup Jobs in NYC, NY
As Operations Lead at Headway, you will design scalable processes, collaborate cross-functionally, and analyze data to drive improvements in operations. You will tackle complex problems and help establish foundational systems that enhance the delivery of mental health care services.
As a Revenue Strategy Lead at Headway, you will diagnose and craft solutions for business improvement, lead strategic projects to enhance collaboration across departments, and establish scalable processes to address core challenges. Your role involves working within the Growth organization to manage complex issues and drive outcomes effectively.
As an Engineering Manager, you will lead new teams at Headway responsible for developing user experiences for therapists. You'll establish these teams, focusing on hiring, development, and strategic planning to build impactful products in mental healthcare.
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As the Clinical Quality Lead, you will oversee the Ongoing Professional Practice Evaluation Program, implementing clinical quality monitoring initiatives and collaborating cross-functionally with various teams. Your role involves high-level multi-tasking in a fast-paced, virtual environment to enhance behavioral health care quality.
As Clinical Quality Lead, you will implement clinical quality monitoring initiatives and manage quality evaluations. This involves collaboration with various teams and overseeing chart review workflows, requiring multi-tasking in a fast-paced environment.
The Director of Privacy Compliance will lead privacy compliance efforts at Headway, ensuring alignment between security and privacy programs, managing privacy risks, guiding teams on compliance matters, and improving privacy practices. The role involves collaboration with various departments, handling privacy incidents, and compliance with federal and state laws.
As a Principal Product Manager at Headway, you will lead the development of innovative products for Payers, engage in deep customer discovery, and collaborate with cross-functional teams. Your focus will be on creating product experiences that enhance the value offered to insurance companies and health systems, and you will strategize on new programs while managing a team.
The Director of Product Management for Trust will lead efforts to enhance the security and privacy features of Headway’s platform, develop trust-centered products, and ensure compliance with legal and regulatory standards. They will collaborate with internal teams and partners on innovative product launches and build infrastructure to protect sensitive data.
As a CX Systems Program Manager, you will oversee and optimize the CX team's tech stack, manage daily operations, and implement technical solutions. Your role includes designing and maintaining systems, automating workflows, and enhancing the customer experience through effective use of technology.
The BPO Program Manager at Headway will oversee relationships with BPO partners, manage performance metrics, improve customer experience, and drive operational improvements. The role involves strategic planning and the development of systems for the BPO operations, contributing to measurable business outcomes and enhancing overall service delivery.
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