Top Tech Jobs & Startup Jobs in NYC, NY

As a Technical Support Engineer at monday.com, you'll provide expert support to enterprise clients by managing complex user cases, troubleshoot issues, and work closely with engineering teams. You will utilize your knowledge of APIs, integrations, and workflows to deliver exceptional customer service and build internal documentation.

We are looking for a Customer Experience Advocate to join our expanding team. Engage with customers across various channels, empower customers to connect their goals with the solution, collaborate with internal teams, lead webinars and demos, create documentation, and advise customers on new features and functionalities.

The Scale Customer Success Manager will build relationships with customers to drive product adoption and collaboration using monday.com. Responsibilities include supporting internal stakeholders, identifying customer goals through data analysis, and leading initiatives to enhance user experience. The role involves engaging with customers, designing success programs, and advocating for customer needs within the company.

The Nonprofit Partnerships Manager will lead the strategy and execution of partnerships for the monday.com for Nonprofits initiative, establishing and maintaining partnerships, managing marketing campaigns, and implementing data-driven practices. The role involves collaboration with various teams and requires travel to meet partners directly.

The Core Account Manager will generate revenue from existing customers, manage a portfolio of accounts, and consult on internal processes to drive organizational changes. Responsibilities include sales cycle management, relationship building with stakeholders, and overseeing customer onboarding in collaboration with the Customer Success Manager.

As a Solution Engineer, you'll support the sales team by demonstrating the value of the monday platform, leading technical aspects of sales processes, mapping client business processes to platform capabilities, and establishing best practices for solution implementation.

The Sales Manager will lead and develop a team of Enterprise Account Managers, focusing on sales strategy, coaching, and process improvement to drive performance. This role involves engaging with executives, negotiating contracts, and building relationships with key influencers to maximize value creation.