The Customer Success Manager will act as a trusted advisor to customers, driving product adoption and success through tailored plans, post-sales activities, and strong relationship-building. Responsibilities include managing annual customer lifecycles, facilitating workshops, and collaborating with internal teams to ensure optimal customer outcomes.

The Senior Product Manager for Analytics & AI will drive development of reporting and integrate AI in Sourcemap's SaaS solution, engaging with customers and stakeholders to understand their needs and maintaining a strategic product backlog while collaborating with cross-functional teams to deliver high-quality products.