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The Senior Technical Customer Success Manager at EliseAI will manage strategic relationships with customers, ensuring their satisfaction and successful adoption of EliseAI’s conversational AI products. Responsibilities include understanding customer needs, providing technical support, delivering workshops, and collaborating with internal teams to enhance customer experience and drive product adoption.
As the VP of Strategic Sales at EliseAI, you will lead the Strategic Account Executive team, driving new business and expansions while managing revenue quotas. You'll mentor the sales team, collaborate across departments, engage C-Suite clients, and refine sales strategies to enhance market presence and customer relations in the enterprise segment.
The Technical Customer Support Specialist at EliseAI will provide exceptional customer support, thoroughly understand client systems and integrations, and resolve customer issues using SQL queries and effective communication. Responsibilities include documenting bugs, advising clients on best practices, and ensuring a positive customer experience by prioritizing issues based on business impact.
The Technical Customer Success Manager at EliseAI will manage key customer relationships, ensuring they effectively use the company's AI products. Responsibilities include providing customer support, conducting workshops, collaborating with internal teams for client satisfaction, and driving product adoption.
As a Strategy and Business Operations Manager, you will lead strategic initiatives, drive market expansion, and support the development and execution of the company’s strategy. Your role includes conducting market research, establishing KPIs, and optimizing operational processes to enhance business strategy execution.
The Customer Education Specialist at EliseAI will manage client onboarding, develop training sessions, seek customer feedback, act as a liaison for client needs, and stay updated on industry training best practices to enhance onboarding experiences.
The Junior Collections and Accounts Receivable Specialist will manage collection efforts, handle customer account reconciliations, and assist with accounting tasks to improve cash flow. They will communicate with clients, maintain AR records, and work with the finance team to support financial operations. The role requires attention to detail and adaptability in a fast-paced environment.
The Senior Revenue Operations Manager will own and enhance the tech stack for the Sales organization, manage Salesforce operations including customization and administration, maintain data integrity across integrations, and support the Sales team by identifying process improvements and providing necessary resources.
The Events Manager will oversee the planning and execution of industry and client events, manage logistics, vendor relationships, and budgets, and align event strategies with business objectives and marketing efforts. Additionally, they will collaborate with sales and design teams to create effective event materials and enhance brand visibility with external partners.
As a Sales Development Representative at EliseAI, you will generate sales interest and qualified leads for the Healthcare Account Executive team by prospecting and communicating with potential clients through various channels. Your role involves managing sales pipelines, conducting outreach, and working closely with both clients and internal teams to meet ambitious sales goals.
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