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As a Senior Technical Customer Support Specialist at EliseAI, you'll serve as the voice of the customer, providing expert technical support and communication. You'll investigate client issues, manage ticket documentation, collaborate with the Client Success Team, and ensure clients receive top-tier service through problem diagnosis and solution implementation.
As a Founding Software Engineer at EliseAI, you will contribute to building a core software platform for healthcare, develop new features, propose improvements, and drive engineering best practices in a collaborative environment. You'll have ownership of projects and work towards enhancing the patient experience through software innovation.
As a Solutions Engineer at EliseAI, you will support product launches and troubleshooting, conduct client discovery sessions, develop launch tools, provide technical support, and ensure client needs are met through effective communication and collaboration with cross-functional teams.
The GTM Enablement Manager at EliseAI is responsible for designing and enhancing training initiatives for Sales and Customer Success teams, developing onboarding programs, measuring effectiveness of enablement efforts, and collaborating with leadership to identify training needs. This role also involves creating metrics frameworks, managing tools for effectiveness, and monitoring calls for adherence to scripts.
The Sales Development Manager at EliseAI is responsible for leading and mentoring the Sales Development team, driving pipeline generation, and supporting new business growth. Key duties include tracking sales data, promoting best practices, recruiting talent, and utilizing Salesforce effectively.
The Founding Account Executive at EliseAI will spearhead the healthcare segment by managing the complete sales cycle, from prospecting to closing deals with executive-level clients, while also contributing to the development of sales processes and team building.
The Strategic Account Manager will expand relationships with existing customers, optimize engagement, and identify upselling opportunities. This involves thorough product knowledge, collaboration with various teams to ensure customer satisfaction, and facilitating feedback for product development. The role emphasizes driving sales growth within the multifamily segment of the housing market through strategic account management.
The Senior Strategy and Business Operations Manager will lead the development and launch of strategic initiatives, conduct market research, drive market expansion, and improve operational efficiency through data-driven recommendations and KPI tracking. The role requires strong analytical skills and the ability to influence stakeholders.
The Legal Counsel will support all legal matters at EliseAI, assisting with contract drafting, regulatory compliance, and corporate governance. The role involves managing multiple projects, learning about the legal operations of a SaaS company, and ensuring adherence to evolving regulations. The position requires a JD degree and experience in corporate legal work.
The Sales Engineer will support product launches and customer implementations by conducting discovery sessions, developing launch tools, providing technical guidance and training, and troubleshooting post-launch issues. They will collaborate with clients and internal teams to ensure product alignment and optimal usage.
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