Top Tech Jobs & Startup Jobs in NYC, NY

The CX Tooling Engineer will enhance operational efficiency by developing custom solutions within Zendesk and Talkdesk. Responsibilities include optimizing workflows, collaborating with cross-functional teams for tooling enhancements, using data insights for innovation, and managing multiple project requests.

The Director of Product Operations at Spring Health will oversee planning, performance management, and cross-team collaboration within the Product organization. Responsibilities include implementing product management tools, developing KPIs, managing a team, and facilitating effective communication across departments to align product priorities and company goals.

The Senior Product Manager will drive member conversion at Spring Health by collaborating with cross-functional teams to enhance the member experience. Responsibilities include identifying optimizations for member engagement, conducting market analysis, and using data to inform product decisions. Success is measured by member conversion rates and customer satisfaction metrics.

The Senior Clinical Manager will lead and mentor a team of clinical managers to provide high-quality mental health services to corporate clients. Responsibilities include interviewing and training staff, monitoring service delivery, developing training opportunities, and collaborating with operations for effective program development and communication.

As a Quality & Training Manager at SpringWorks, you'll oversee quality service delivery by training new hires, identifying and addressing training needs, developing quality assurance programs, and reporting on performance trends. You'll work closely with the clinical operations team to ensure that clinicians meet high-quality standards throughout their roles.

The Federal Sales Director will develop and implement sales strategies to promote mental health services to federal entities, establish relationships with government stakeholders, attend industry events, oversee the sales process from prospecting to closing, and conduct market research to inform strategies and performance.

The Senior Manager, LOA Program at Spring Health will lead the creation and growth of a Leave of Absence product. Responsibilities include driving program success, managing resources and timelines, tracking KPIs, and collaborating with various departments to ensure effective program delivery.