Top Tech Jobs & Startup Jobs in New York City, NY

The Customer Experience Operations Manager will develop strategies to enhance customer value and retention, operationalize processes, and provide data insights to drive efficiency and improvement in services and customer success. They will collaborate with leadership to make data-driven decisions and manage performance initiatives across the organization.

The Client Success Manager at CompStak will manage a territory of customers, providing support and training, and ensuring customer satisfaction through account management and relationship building. Responsibilities include onboarding new customers, resolving issues, and promoting upsell opportunities while conducting performance analysis to enhance customer retention and growth.

The Social Media Manager at Moms First will spearhead social media strategies to enhance organic reach, manage daily posts, and engage with the community. The role includes using analytics tools for optimizing content and requires extensive experience in managing social media accounts for brands or causes.