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The Director of Client Service at Rho is responsible for enhancing service standards and operational excellence in the fintech sector, leading a team of 15-20 Service Associates, overseeing quality assurance processes, training, and managing various operational tasks. This role involves collaboration with cross-functional teams to improve customer experiences by analyzing feedback and implementing continuous service improvements.

The Product Marketing Manager at Rho will play a key role in supporting the company's growth strategy by aligning the product offerings with customer needs. Responsibilities include audience research, customer advocacy, messaging and positioning, content creation, product marketing, liaising between the Product and Marketing teams, and sales enablement.