As a Travel Experience Agent, you will support VIP clients by ensuring accurate travel arrangements, assisting with reservations, and providing solutions to meet business travel needs. You will monitor reservations, assist with changes, and leverage various technologies to enhance client experience while capturing feedback for improvements.

The Operations Training Manager at Spotnana is responsible for developing and delivering comprehensive training programs for the company's systems, assisting with client support and training materials, staying updated on industry trends, and collaborating with various departments to ensure smooth operations.

The Customer Success Manager at Spotnana will collaborate with hotel channel partners to set strategic goals, manage contractual obligations, and optimize travel programs. The role involves supporting clients' needs with expert guidance and establishing performance metrics through regular reporting and communication to ensure alignment with organizational objectives.