Top Tech Jobs & Startup Jobs in NYC, NY
As a Billing Support Specialist, you'll address billing and payment escalations, troubleshoot payment discrepancies, collaborate with multiple teams, and enhance operational workflows. You'll also maintain KPIs, update knowledge base documentation, and share insights to improve efficiency in customer support.
The Customer Success Strategy & Operations Lead will support the global Customer Success team, ensuring customers realize value with Notion. Responsibilities include advising leadership, managing KPIs and targets, developing best practices, driving performance analyses, and leading cross-functional initiatives to improve customer engagement and revenue.
Join the Web Presence team at Notion to enhance and shape Notion's website. You'll work through the design process, from initial concepts to production, and collaborate across teams to bring design initiatives to life. A strong commitment to design excellence and communication skills are essential for this role.
As an Account Executive, you will be responsible for building pipeline, generating revenue, and expanding strategic customer accounts. You will maintain relationships with existing customers, conduct product demos, and collaborate with internal teams to enhance customer experiences and drive sales.
As an Account Executive, you will develop new accounts, maintain relationships with existing customers, drive contract renewal processes, conduct product demos, and work collaboratively with internal teams to enhance customer experience and sales processes.
Join Notion as a Product Manager for the Calendar app, responsible for defining a vision, improving product features, and guiding prioritization. Collaborate with cross-functional teams and contribute to making the product more valuable for business customers. Experience in product management and a commitment to diversity and inclusion are key.
As a Software Engineer on the search team at Notion, you will be responsible for building advanced search and retrieval systems, enhancing search relevancy, ensuring the reliability of the indexing pipeline, and leveraging AI techniques to improve user experience. You'll collaborate with various cross-functional teams to implement these functionalities.
As the Professional Services Lead, AMER, you will manage pre-sales and post-sales engagements, helping customers adopt the technology. You will refine the professional services catalog, negotiate engagements, track KPIs, and work with cross-functional teams while ensuring high-quality service delivery and growth of client relationships.
The Product Operations Manager will enhance collaboration and efficiency in product development by streamlining processes, coordinating product launches, and managing stakeholder feedback. Key tasks include product enablement, launch coordination, feedback analysis, and supporting prioritization efforts within the product team.
As a member of the Trust Engineering team, you'll have many opportunities to safeguard Notion's community and help build a trustworthy environment.
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