This Product Support Specialist role at Wingspan involves delivering high-quality and empathetic support to independent contractors using the platform. Responsibilities include resolving customer issues, becoming an expert on the product, and creating helpful materials for customers and colleagues.

Wingspan is hiring a Technical Account Manager to establish partnerships with customers, act as a liaison between customers and internal technical teams, and design solutions for customer needs through integrations. The role involves defining customer success criteria, representing technical capabilities externally, and balancing onsite and remote work. Responsibilities include providing product demonstrations, problem-solving technical issues, and collaborating with sales teams.