The Retention Specialist is responsible for retaining customers who want to disconnect their service. This role involves educating customers about Optimum’s products and services to retain them, utilizing sales skills, and addressing customer inquiries using multiple billing systems.

The job responsibilities and qualifications for Access Tech II are currently TBD. The position is part of Altice USA, a company focused on communications and technology, aiming to deliver a superior customer experience.

Inbound Sales Representative at Optimum, a leader in connectivity solutions. Responsibilities include prospecting, engaging and educating customers, providing customized solutions, staying updated on products, delivering sales presentations, closing deals, and building lasting relationships.