Top Tech Jobs & Startup Jobs in NYC, NY
The Manager of Supportability and Release Readiness at a global market leader is responsible for preparing the support teams for upcoming features, new products, and depreciation of existing features to provide an exceptional customer experience. This role involves working with engineering and support teams to ensure readiness for new releases, improve key support metrics, and facilitate initiatives for continuous improvement in customer experience. The manager will also represent Global Technical Support in the development and release process of new product versions.
The Senior Technical Support Engineer will be responsible for managing and resolving challenging technical issues related to performance and instance availability for ServiceNow customers. This role involves mentoring junior team members, working outside normal business hours, and providing excellent customer service.
Build cloud software for businesses using a market leading development cloud platform. Collaborate with a team of developers, product managers, and quality engineers. Design features with a core commitment to quality. Work in an Agile development process focused on coding.
Responsible for designing and driving the adoption of security architectures across the ServiceNow platform, coordinating with various teams to implement security programs, documenting security designs, and providing technical leadership on various security products.
Build cloud-based AI/ML solutions for enterprise services, collaborate with team to produce quality software, work with product owners to deliver high-quality solutions
Seeking a highly skilled Systems Engineer with experience in Puppet and Python development to design, implement, and maintain infrastructure. Responsibilities include configuration management, scalability, security, and code reviews. Requires a Bachelor's degree in Computer Science, 4+ years' system admin experience on Linux servers, 2+ years' experience in Puppet, 2+ years' Python development experience, and automation frameworks knowledge.
Design and implement a brand-new app developer experience for the ServiceNow platform. Develop high-quality, scalable, and reusable code while collaborating with product owners to meet detailed requirements. Mentor colleagues and contribute to product design and enhancement.
Design software for operating PostgreSQL databases in production, collaborate with stakeholders, enforce best practices in software engineering, work in an international team, and have expertise in managing databases in production.
The Director of Sales for State & Local Government at ServiceNow is responsible for driving rapid new business sales growth in the region, developing sales strategies, managing a team of Sales Executives, engaging in territory planning, and building strong customer relationships. The role also involves setting performance expectations, managing forecasts and pipelines, and collaborating with various departments within and outside the organization to achieve sales goals and deliver an excellent customer experience.
As a Data Scientist specializing in Transformational AI, you'll research, evaluate, and experiment with AI tools, adapt new technologies for unique use cases, develop prototypes, prepare datasets, and communicate findings to stakeholders.
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