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The Product Training Specialist at Cedar will be responsible for creating and delivering training materials for clients and internal employees on the Cedar platform. This role involves conducting client training sessions, developing training materials, facilitating internal training, and collaborating with cross-functional teams to align training materials with product updates.
Cedar is seeking a Senior Frontend Engineer to join the Design System squad and lead the development of high-impact, frontend-focused product features. Responsibilities include authoring flexible UI components, mentoring team members, ensuring long term maintainability, and collaborating with product and design teams.
The Director, Client Operations will lead and operationalize critical strategic initiatives and continuous process improvements to enable Cedar's customer-facing teams to scale. Responsibilities include developing efficient internal processes, identifying opportunities for streamlining operations, managing key performance indicators, coordinating between teams, and leading high-priority commercial initiatives.
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The Director of Sales will lead and manage the sales process with enterprise level clients in the healthcare industry. Responsibilities include building relationships, creating business cases, shaping company materials, and contributing to the commercial strategy.
The Sr. Patient Success Advocate at Cedar is responsible for managing day-to-day escalations, providing exceptional customer service through various channels, and ensuring a patient-centric experience in healthcare billing support.
The Quality Analyst at Cedar will be responsible for monitoring and assessing customer interactions to ensure quality standards are met. This role involves evaluating calls, chats, and emails, providing feedback to agents, and contributing to the development of quality processes and procedures. The ideal candidate will have prior experience in the healthcare industry, exceptional communication skills, and a passion for outstanding customer service.
Seeking a Staff Software Engineer to join the Communications Platform squad in a healthcare company focused on improving the financial experience of patients. Responsible for mentoring engineers, driving technical strategy, and optimizing patient engagement through reliable communications.
The Data Engineer III (Platforms) at Cedar is responsible for building and maintaining technology platforms, writing data pipelines, and improving data quality. The role involves architecting new billing pipelines, adopting best practices, integrating external data sets, and leading high-impact projects.
Cedar is seeking a Product Designer to lead the end-to-end product design process for a healthcare financial platform. The ideal candidate will be responsible for researching user needs, driving business solutions, and scaling designs across different user types. Strong consensus-building and presentation skills are required, along with a positive attitude in fast-paced environments.
Seeking a Software Engineer II to work on staff workflows development within a healthcare system aiming to make healthcare more affordable and accessible. Responsibilities include coding, collaborating with cross-functional teams, leading future projects, owning key functionalities, and developing internal tools. Required skills include technical proficiency, coding expertise, teamwork, and mission-driven mindset. Bonus skills include AI and machine learning experience.
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