Top Tech Jobs & Startup Jobs in NYC, NY
As a Product Support Manager at Clay, you will lead a team of support specialists, ensuring exceptional customer support while optimizing processes and driving continuous improvement. Responsibilities include mentoring the team, meeting performance metrics, owning support systems, analyzing feedback for product enhancement, and collaborating with product and engineering teams.
As a Senior Software Engineer at Clay, you'll develop and enhance the product, drive product strategy, and build both backend and frontend features. You'll work closely with cross-functional teams, mentor other engineers, and ensure code reliability and performance while contributing to a positive company culture.
The Growth Strategist at Clay will onboard and implement strategies for customers to maximize their use of the Clay platform. This role involves proactive customer engagement, data analysis to drive adoption, and collaboration with product teams to influence the roadmap based on customer feedback.
The People Operations role at Clay focuses on developing and executing HR strategies that enhance employee engagement, recruit talent, manage performance processes, and ensure compliance with laws. You will lead activities that foster an inclusive workplace culture and support employee growth and development.
As a Go-To-Market Engineer at Clay, you will support enterprise sales by understanding customer challenges, helping them adopt Clay's solutions, and translating customer feedback into product improvements. You'll shadow sales calls, assist customers of various sizes, and engage in ongoing learning about sales technology and the Clay product.
As a Senior Software Engineer on the AI team at Clay, you will develop and enhance AI capabilities, including building AI systems and managing model performance. You'll work on the full product lifecycle and contribute to innovative applications of LLMs to optimize user experiences.
As a Machine Learning Engineer, you'll identify and integrate ML opportunities into the product, prototype models, collaborate with the Product Engineering team, and create data pipelines to support ML systems. You'll leverage your expertise in natural language processing and provide guidance to enable other teams to build ML-powered features.
As a Data Scientist at Clay, you will drive strategic insights, develop self-serve analytics, establish best practices, and set up data infrastructure to transform data into actionable recommendations, directly impacting product and go-to-market strategies.
As a Staff Product Designer at Clay, you will design and ship core features, collaborate across teams, take ownership of initiatives, conduct user research, and create intuitive interfaces to improve software building experiences. Your role is crucial in shaping the product to meet user needs and enhance customer satisfaction.
The Demand Generation Manager at Clay will focus on scaling sales efforts and generating leads by creating differentiated B2B campaigns, running ABM and outbound campaigns, and collaborating with various marketing teams. The role emphasizes both creativity and analytics, as well as the sharing of campaign insights to improve performance.
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