Top Tech Jobs & Startup Jobs in NYC, NY

The Manager, Fraud Analytics oversees fraud monitoring and mitigation by managing fraud controls, analyzing data, and collaborating with teams to propose and implement changes. Responsibilities include managing a team of analysts, designing fraud strategies, monitoring KPIs, and handling vendor relationships while ensuring effective communication with stakeholders.

The Manager, Fraud Analytics will lead the monitoring and mitigation of fraud losses by managing fraud controls and collaborating with risk and data teams. Responsibilities include analyzing KPIs, designing fraud strategies, managing a team of analysts, and working with fraud vendors and internal data teams to improve prevention measures and reporting.

As a HelpDesk Manager, you will lead a team to enhance HelpDesk interactions, automate processes, and improve operational efficiency. Your role will focus on scaling support for onboarding, offboarding, and hardware management while cultivating a high-performing team. You will collaborate with cross-functional departments and establish operational metrics for continuous improvement.

The Staff UX Researcher at SeatGeek will lead research initiatives for the Enterprise team, focusing on enhancing the rightsholder experience through deep understanding of user needs, behaviors, and workflows. This role involves establishing a robust research practice, collaborating with cross-functional teams, and conducting discovery work to align research with organizational goals.

The Staff UX Researcher will lead research practices for SeatGeek's Enterprise team, focusing on the user experience of clients in ticketing and event management. Responsibilities include understanding user behaviors, conducting rigorous analysis, and collaborating with cross-functional teams to enhance the rightsholder experience.

As a Senior Product Manager at SeatGeek, you'll enhance the checkout experience by driving product initiatives, leading development efforts, and collaborating with various teams to improve customer satisfaction and business impact. You'll analyze user data, mentor team members, and engage closely with stakeholders to define and execute the product roadmap.

As a Senior Software Engineer at SeatGeek, you will run a containerized service-oriented architecture, solve complex performance issues, build user-friendly interfaces, and evaluate new technologies to enhance the software stack.