Top Tech Jobs & Startup Jobs in NYC, NY

As a Research Scientist II at Spring Health, you will lead research efforts in health economics and outcomes, focusing on designing studies, developing statistical methods, and publishing findings to enhance mental healthcare delivery. Your role includes collaboration across disciplines to turn clinical data into actionable insights and improve treatment outcomes.

The Senior Account Manager will focus on expanding existing enterprise accounts by identifying new revenue opportunities, building relationships with key stakeholders, and using a consultative selling approach to understand customer needs and achieve sales quotas.

The Regulatory Counsel will guide the company on legal matters related to employee welfare benefit plans and mental healthcare. Responsibilities include advising on compliance with laws, tracking regulatory changes, collaborating with stakeholders, and supporting legal team initiatives.

Manage relationships with health plan customers as a trusted advisor and advocate for mental health services, ensuring compliance with contractual obligations. Develop strategies for customer engagement and measure performance metrics to align with client success criteria. Drive revenue growth through upselling and partnerships.

The Associate Director of Workforce Optimization at Spring Health is responsible for strategic resource allocation and workforce planning to support business growth and member needs. This includes overseeing productivity initiatives, collaborating across departments, leading data-driven reporting, developing operating procedures, and managing change initiatives to enhance workforce effectiveness.

The Senior Customer Success Manager at Spring Health will advocate for enterprise clients, fostering relationships and managing the customer lifecycle. Responsibilities include implementing engagement strategies, ensuring contract renewals, providing insight-driven recommendations, and supporting sales efforts. Success will be measured against KPIs focusing on net revenue retention and driving additional revenue through customer engagement.

The Customer Success Operations Analyst will support operational aspects of the Customer Success team, focusing on data analysis, reporting, system administration, and process improvements. The role involves collaboration with cross-functional teams to enhance reporting accuracy, manage pipeline hygiene, and maintain Customer Success tools for optimal performance.