Top Tech Jobs & Startup Jobs in NYC, NY
The Application Support Engineer is responsible for supporting and maintaining business applications in a healthcare environment, providing tiered support, configuring collaboration tools, managing user accounts, and optimizing platform performance. The role also involves troubleshooting technical issues and collaborating with stakeholders to understand their requirements.
The Tier II Support Engineer will provide phone support and remote troubleshooting for workstation issues, install and upgrade software, as well as install service packs and security updates. The role involves onsite support and helpdesk functions to resolve customer system problems across various technologies.
Provide on-site and remote support for Microsoft desktop PCs, troubleshoot user issues, install and upgrade software, and support proprietary applications. Responsibilities include analyzing and resolving end-user client issues, and providing helpdesk support.
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