Top Tech Jobs & Startup Jobs in NYC, NY
The Software Engineer - Incident Management SRE at Datadog is responsible for steering the on-call experience, defining incident response processes, contributing to post-mortem analyses, and supporting teams in incident reviews and training. The role involves collaboration, cross-functional engagements, and a focus on continuous learning and improvement.
Engage with customers to identify and resolve technical support requests, reproduce technical issues, lead product demos, participate in product conversations, and receive mentorship. Work in a hybrid workplace at Datadog's office. Requires computer science/engineering background or equivalent practical experience, self-motivation, client-centric approach, communication skills, and willingness to learn.
Seeking a Product Designer with expertise in transforming complex data into user-friendly design experiences. Responsibilities include creating high-fidelity mockups, prototypes, and user interfaces, collaborating with cross-functional teams, and leading the design of new product spaces. Must have strong experience in visual design and a proven track record of shipping intuitive web experiences.
Seeking a hands-on technical leader to drive OpenLineage integrations and data intake within a fast-moving organization building tools for data teams to visualize and monitor critical data pipelines.
Seeking a Senior Technical Solutions Operations Engineer to support the global Technical Solutions organization by designing technology tools & systems, maintaining system architecture, and ensuring scalability and security. Responsibilities include overseeing technology implementation, acting as a subject matter expert, and working in a hybrid model. Requires a solid technical background, experience in technical support at a SaaS company, and strong problem-solving skills. Offers competitive salary, equity package, and comprehensive employee benefits.
Join the Tier 2 Support team at Datadog as a Technical Escalations Engineer 2, responsible for investigating customer escalations, leading technical calls, developing documentation, and collaborating with Engineering and Product teams.
Senior Premier Support Engineer focused on assisting prospects and customers with technical questions about Datadog. Responsible for client requests, developing relationships with Premier Customers, reproducing issues, building documentation, and participating in health check meetings. Requires 2+ years of related experience in multi-channel technical support at a SaaS company, basic knowledge of Linux, and ability to work a rotating schedule including weekends.
Senior Technical Program Manager responsible for managing large-scale, cross-organization programs, integrations, and migration efforts in a dynamic and highly technical environment at Datadog. Requires strong technical background, experience in technical program management, collaborative skills, data-driven approach, and domain expertise in office build outs or 3rd party tooling. The role involves leading complex projects, coordinating cross-organizational dependencies, and driving stakeholder buy-in.
Datadog's Software Engineers with Systems depth leverage their experience with systems and tooling to build software that ensures Datadog remains reliable, performant, and secure.
Lead a team of software engineers in developing and maintaining low-latency, high availability services in Datadog's metrics intake pipeline. Drive improvements in resilience and efficiency, define OKRs and roadmaps, manage cross-team projects, and share on-call responsibilities. Ideal candidate has 2+ years of people management experience, strong technical skills in distributed systems, and excellent communication skills.
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