As a Senior Product Manager, you will lead the vision and roadmap for Rent the Runway's operations and supply chain systems, focusing on order fulfillment and return processes. Your role involves collaborating with engineering and cross-functional teams to create innovative solutions that enhance efficiency and customer experience, while managing product strategies throughout the entire life cycle.

The Manager, CX Systems, Insights & Programs will support the CX organization by ensuring the team has necessary tools and insights to enhance customer experience. Responsibilities include troubleshooting issues, managing vendor relationships, implementing new tools, and building out customer feedback programs.