Top Tech Jobs & Startup Jobs in NYC, NY
As a Senior Technical Customer Support Specialist at EliseAI, you'll serve as the voice of the customer, providing expert technical support and communication. You'll investigate client issues, manage ticket documentation, collaborate with the Client Success Team, and ensure clients receive top-tier service through problem diagnosis and solution implementation.
As a Solutions Engineer at EliseAI, you will support product launches and troubleshooting, conduct client discovery sessions, develop launch tools, provide technical support, and ensure client needs are met through effective communication and collaboration with cross-functional teams.
The Senior Data Engineer will lead the development and maintenance of the data infrastructure and ETL pipelines. Responsibilities include optimizing data flow, designing data models, implementing data quality checks, and creating reporting solutions to support decision-making processes across the company.
As a Senior Software Engineer at EliseAI, you will help develop and improve a core software platform that automates patient experiences in healthcare, while actively contributing to new features, architecture improvements, and engineering best practices.
EliseAI is seeking an Operations Manager to guide and manage pilot processes, work cross-functionally with various teams, and ensure project schedules are on track. The role requires experience in management consulting and leading client projects, with a focus on accountability and working in a fast-paced environment.
The Senior Technical Customer Success Manager at EliseAI will manage strategic relationships with customers, ensuring their satisfaction and successful adoption of EliseAI’s conversational AI products. Responsibilities include understanding customer needs, providing technical support, delivering workshops, and collaborating with internal teams to enhance customer experience and drive product adoption.
As the VP of Strategic Sales at EliseAI, you will lead the Strategic Account Executive team, driving new business and expansions while managing revenue quotas. You'll mentor the sales team, collaborate across departments, engage C-Suite clients, and refine sales strategies to enhance market presence and customer relations in the enterprise segment.
The Senior Revenue Operations Manager will own and enhance the tech stack for the Sales organization, manage Salesforce operations including customization and administration, maintain data integrity across integrations, and support the Sales team by identifying process improvements and providing necessary resources.
As the Chief Marketing Officer, you will lead the marketing department to develop and execute strategies for market share and revenue growth. Responsibilities include crafting marketing strategies, overseeing multi-channel campaigns, collaborating with other teams, managing the budget, and enhancing brand visibility at industry events.
The VP, Strategic Customer Success at EliseAI will enhance customer engagement and retention strategies, collaborate with key stakeholders, and drive customer success outcomes. This role involves liaising with product and engineering teams, identifying churn risks, and developing strategies for the customer's success.
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