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Lead the communications needs for the Group Benefits business by partnering with senior leaders and developing strategic communication plans. Cultivate strong relationships with senior leaders across the U.S. Business and provide counsel and influence. Utilize data to craft messages for relevant stakeholders and channels. Manage and support the professional development of team members in a people leader role.
The Pet Claims Supervisor oversees daily responsibilities of department personnel and processes, focusing on achieving quality and efficiency metrics. Responsibilities include managing claims staff, handling policyholder escalations, implementing process improvement strategies, and maintaining adjuster's license. This role requires strong leadership skills, knowledge of pet insurance products, and proficiency in Microsoft Office Suite.
The Marketing Activation Lead, Retention & Engagement is responsible for orchestrating and optimizing cross-channel journeys to drive customer actions. They bridge customer insights, audience needs, channel and messaging preferences to deliver timely, relevant information that enables in-market activation.
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The Multimedia Engineer will be responsible for providing meeting and event support, troubleshooting and maintaining multimedia systems and equipment, collaborating with teams for live events, and ensuring high-quality meeting experiences. Additional responsibilities include advocating multimedia tools, documenting processes, and providing advanced technical support for multimedia systems.
The Senior Multimedia Engineer role at MetLife involves supporting and administering multimedia tools, troubleshooting issues, and staying updated on industry trends. Key responsibilities include driving tool adoption, facilitating configuration and troubleshooting, and creating system documentation. Required skills include experience with infrastructure, Cisco conferencing solutions, IPTV, digital signage, Crestron systems, PowerShell, Azure Active Directory, and more.
The Brand Customer Insights & Analytics Manager will manage end-to-end market research, advance analytics to inform brand strategy, and drive business growth by delivering insights on brand health and consideration metrics.
The Senior Consultant, Web Operations role at MetLife involves deeply understanding the U.S. benefits business and building revenue-generating web experiences within brand, legal, compliance, and ADA standards. Responsibilities include authoring and publishing content, monitoring website performance, and staying updated on industry trends and technologies.
Seeking an experienced Principal AI Engineer to research, develop, and implement AI solutions for customer service and operational capabilities. Responsibilities include advising executives, designing AI architectures, providing technical leadership, and translating business requirements into technical specifications.
Provide legal counsel on employee benefit matters, draft and amend benefit plans, conduct due diligence for transactions, track legislation impact, and assist in ad hoc projects.
The Technical Functional Analyst II at MetLife plays a crucial role in supporting the Employee Experience organization by identifying opportunities, recommending technical solutions, and managing Agile practices across all teams. Responsibilities include leading requirement analysis, collaborating with stakeholders, and promoting project vision.
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