Top Remote Senior Customer Success Jobs in NYC, NY

As an Account Manager in Client Success at GoodRx, you will manage relationships with Pharmaceutical clients, ensuring customer satisfaction and driving revenue growth. Responsibilities include analyzing metrics, collaborating with internal teams, managing implementation processes, and maintaining knowledge of industry trends and regulatory requirements.

The Senior Director of Strategic Customer Programs will lead initiatives to enhance customer engagement and satisfaction at Spring Health. Responsibilities include managing customer programs, collaborating with marketing, and serving as a strategic advisor to the VP of Customer Success to drive customer retention and organizational growth. This role is essential for building strong customer relationships and ensuring value delivery.

The Learning Management System Specialist oversees the administration and technical management of the Learning Management System, focusing on compliance training. Responsibilities include system management, technical support, compliance course development, documentation maintenance, data analysis, and continuous improvement of training programs in collaboration with cross-functional teams.

You will lead the Customer Success team, managing relationships with clients and ensuring they receive maximum value from Findigs' products. Responsibilities include supporting onboarding, creating training materials, and identifying growth opportunities. You'll also act as the voice of the customer and provide actionable insights to Product and Engineering teams.

As a Senior Client Success Manager, you will build and maintain strong relationships with clients, advocate for their needs, and drive the adoption of DailyPay's products. Responsibilities include managing client accounts, communicating account progress, analyzing data, negotiating contracts, and reducing client churn while identifying upsell opportunities.

The Partner Success Manager will support capital markets and payment enterprises in integrating and using the Aptos protocol. Responsibilities include building strong partner relationships, addressing inquiries, collaborating with cross-functional teams, and improving partner experiences while keeping CRM updated.

As a Senior Customer Success Manager at BetterCloud, you will oversee customer onboarding, manage relationships with a portfolio of 15-25 accounts, support customer value realization with the product, and serve as an advocate for customer feedback to internal teams. You will focus on enhancing customer satisfaction, driving product adoption, and consulting with clients to address their specific needs and objectives.