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Top Remote Entry Level Customer Success Jobs in NYC, NY
As a Technical Expert, you'll drive customer product issues from discovery to resolution. Collaborating with Product and Support teams, you'll triage internal tickets, resolve issues, identify bugs, and enhance customer experiences by sharing insights and creating documentation to empower support staff. You'll develop deep technical expertise in the Grow platform to contribute effectively to product improvement and customer satisfaction.
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The Customer Service Representative is responsible for assisting Garner members through phone, chat, and email, helping them understand healthcare benefits and find suitable providers. This role includes managing inquiries, suggesting process improvements, and maintaining knowledge of health insurance. The representative will also relay feedback to leadership to enhance the service.
The Customer Success Manager for Enterprise will be responsible for managing a book of B2B clients, focusing on customer retention and satisfaction. The role involves ensuring customers are effectively using the products, providing support, and engaging with various stakeholders, including the C-suite.
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The Customer Success Manager will engage with enterprise clients to drive continuous improvement in their QA programs. This role involves collaborating with internal teams to ensure customer needs are met effectively, particularly during upsell, renewal, or implementation processes that require deep discovery and stakeholder alignment.
Alma is building a network to make mental healthcare accessible and affordable by providing tools for therapists to manage their practices and enhance their skills. This listing is for candidates to express interest in future roles as currently no specific openings are available.
As a Customer Support Associate, you'll assist health insurance agents and clients by providing initial support, addressing basic inquiries, and escalating complex cases. You'll document interactions, triage requests, and collaborate with internal teams to enhance the overall customer experience.
The Chat Support Associate at Vetcove will support veterinary professionals by engaging with users via live chat, email, and phone. Responsibilities include troubleshooting issues, managing accounts, and collaborating with internal teams to enhance platform features. The role emphasizes excellent communication and a proactive approach to customer engagement.
As a Customer Experience Associate at Nourish, you will provide exceptional support across various platforms by resolving inquiries and troubleshooting issues. You will document interactions in the CRM, collaborate with teams to improve services, and ensure customer satisfaction while promoting better nutrition.
The role invites candidates to submit their resumes for future opportunities in the North America Customer Success Team at SevenRooms. This team focuses on enhancing guest experiences for hospitality operators through a comprehensive platform.
The Licensed Clinical Social Worker will perform mental health assessments, develop treatment plans, and build rapport with pediatric patients primarily through telehealth. Responsibilities include documenting services in the electronic medical record and collaborating with clinical team members.
Top Companies in NYC, NY Hiring Entry Level Remote Customer Success Roles
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