Top Remote Entry Level Customer Success Jobs in NYC, NY

The Customer Success Operations Specialist at FloQast will support Revenue Operations by enhancing post-sale processes, resolving system issues, and ensuring the integrity of customer-facing systems. Responsibilities include troubleshooting, Gainsight configuration, and collaborating with various teams to improve operational efficiency and customer experience.

As a Technical Expert at Grow Therapy, you will drive customer product issue resolution, triage internal tickets, identify bugs, collaborate with Engineering, and document solutions to enhance customer experience and support the Frontline Support team.

As a Spanish-Speaking Concierge Associate, you will engage with members via phone, chat, and email to help them access healthcare services, manage claims, and resolve concerns with empathy and professionalism. Attention to detail and communication skills are crucial in this role.

The Pricing Results Specialist will review and adjust customer-selected submission service levels on PSA orders to accurately reflect true market values. They will stay current on trading card pricing, communicate with hobby pricing resources, and identify pricing improvements. The candidate should have knowledge of sports cards, operations, customer service, or accounting background, and proficiency in Word, Excel, and custom processing systems.

Alma seeks to simplify access to mental health care by supporting therapists in accepting insurance and providing in-network care. They offer a suite of tools for therapists to manage and grow their practice sustainably.

The Teaching Assistant role involves supporting 30-40 students in online courses and acting as a mentor. Responsibilities include holding discussions, grading, and hosting office hours, requiring 8-10 hours of work per week.

Seeking an experienced Customer Experience Associate to join a work-from-home team, responsible for engaging and educating customers through various channels, resolving issues, and enhancing customer satisfaction. Must demonstrate empathy, problem-solving skills, and a customer-centric approach.