Top Remote Entry Level Customer Success Jobs in NYC, NY
Alma is building a network to make mental healthcare accessible and affordable by providing tools for therapists to manage their practices and enhance their skills. This listing is for candidates to express interest in future roles as currently no specific openings are available.
The Deal Desk Specialist at HiBob will support sales operations by managing deal processes, collaborating with multi-national teams, and leveraging Salesforce for order management. The role involves strong organizational skills, customer focus, and effective communication to problem-solve and prioritize tasks.
The Customer Success Operations Analyst will support operational aspects of the Customer Success team, focusing on data analysis, reporting, system administration, and process improvements. The role involves collaboration with cross-functional teams to enhance reporting accuracy, manage pipeline hygiene, and maintain Customer Success tools for optimal performance.
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The Retention Specialist is responsible for retaining customers who want to disconnect their service. This role involves educating customers about Optimum’s products and services to retain them, utilizing sales skills, and addressing customer inquiries using multiple billing systems.
The Enterprise Customer Success Manager will be responsible for managing customer relationships, driving improvements through team collaboration, and facilitating upsells and renewals by aligning with multiple stakeholders. Daily coaching and training will be provided to enhance customer success skills.
The Bilingual Customer Service Representative will support Garner members through live chat and email, guiding them on benefit usage, assisting in claims, and improving member experience by relaying feedback. The role requires fluency in Spanish and English, along with experience in customer service and a passion for helping others in a healthcare context.
The Customer Success Enablement Specialist will support the Customer Success team by developing tools, resources, and onboarding programs. Responsibilities include creating customer-facing content, managing enablement requests, tracking engagement metrics, and ensuring alignment across departments to enhance team performance and efficiency.
The Chat Support Associate at Vetcove will support veterinary professionals by engaging with users via live chat, email, and phone. Responsibilities include troubleshooting issues, managing accounts, and collaborating with internal teams to enhance platform features. The role emphasizes excellent communication and a proactive approach to customer engagement.
As a Customer Experience Associate at Nourish, you will provide exceptional support across various platforms by resolving inquiries and troubleshooting issues. You will document interactions in the CRM, collaborate with teams to improve services, and ensure customer satisfaction while promoting better nutrition.
The Technical Implementation Specialist is responsible for overseeing the integration of health systems with Zocdoc's platform. This includes acting as a technical resource for clients, managing implementation projects, ensuring quality assurance, and coordinating with internal teams to optimize client onboarding and support experience.
Top Companies in NYC, NY Hiring Entry Level Remote Customer Success Roles
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