Top Customer Success Jobs in New York City, NY
Alma is building a network to make mental healthcare accessible and affordable by providing tools for therapists to manage their practices and enhance their skills. This listing is for candidates to express interest in future roles as currently no specific openings are available.
As an Account Manager in Client Success at GoodRx, you will manage relationships with Pharmaceutical clients, ensuring customer satisfaction and driving revenue growth. Responsibilities include analyzing metrics, collaborating with internal teams, managing implementation processes, and maintaining knowledge of industry trends and regulatory requirements.
The Customer Success Manager at Smartling will lead onboarding, develop communication with customers, ensure implementation of best practices, manage account retention and growth, and demonstrate the value of Smartling's services to clients.
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As a Revenue Support Associate, you will support the sales team by managing Salesforce cases, ensuring SLAs are met, and identifying process improvements. This role involves collaborating with cross-functional teams and enhancing system efficiencies to improve user experience.
The Director of Client Service at Rho is responsible for enhancing service standards and operational excellence in the fintech sector, leading a team of 15-20 Service Associates, overseeing quality assurance processes, training, and managing various operational tasks. This role involves collaboration with cross-functional teams to improve customer experiences by analyzing feedback and implementing continuous service improvements.
The Scaled Customer Success Lead will drive customer adoption, engagement, and satisfaction at scale by automating the customer journey and creating structured onboarding programs. The role involves collaborating with various teams, analyzing customer feedback, tracking KPIs, and optimizing customer communications to maintain Flowcode's leadership in QR solutions for Fortune 500 companies.
The Number Porting and Circuit Specialist will manage and execute circuit orders and porting processes for phone requirements. This includes overseeing the number porting process, coordinating with clients and carriers, ensuring compliance with regulations, and resolving inquiries related to circuit orders.
Oversee the entire contracting process from inception to execution, maintaining contracts management system, training colleagues on contracts policies, and collaborating with staff across the Foundation on legal document needs.
The Technical Product Support Specialist is responsible for providing expert-level support to users of Bubble's no-code platform. This role involves interacting directly with users to help them navigate complex challenges, collaborating with various teams to improve the product, and driving customer success by ensuring users can effectively utilize the platform.
As a Senior Client Success Manager, you will enhance client satisfaction in the entertainment sector by developing media strategies, managing campaigns, and fostering relationships. You will utilize data insights to optimize TV advertising, collaborate cross-functionally, and deliver compelling presentations to clients.
Top Companies in New York City, NY Hiring Customer Success Roles
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