Top Customer Success Jobs in New York City, NY

As an Agency Client Partner, the role involves developing and executing a comprehensive agency growth strategy, driving revenue growth through partnerships, winning new business opportunities, building relationships with key stakeholders, and presenting Smartly's value proposition to agency teams.

You will lead the Customer Success team, managing relationships with clients and ensuring they receive maximum value from Findigs' products. Responsibilities include supporting onboarding, creating training materials, and identifying growth opportunities. You'll also act as the voice of the customer and provide actionable insights to Product and Engineering teams.

The Administrative Specialist at Pfizer will provide comprehensive administrative support to the Global Site and Study Operations leadership team. Responsibilities include managing calendars, scheduling meetings, coordinating travel and expenses, supporting project management, and assisting with onboarding and team organization. The role requires proactive problem-solving and collaboration with internal teams.

The Principal Solution Specialist will support the sales team with Oracle migrations and lead system transformations for high-profile customers. Responsibilities include providing thought leadership, advising customers on implementation, collaborating with global partners, developing methodologies for integration, and enabling field teams through training and knowledge sharing.

The Ecommerce Operations Senior Specialist at Peloton will lead product launches, manage data, and coordinate marketing initiatives. Responsibilities include overseeing product catalogs, ensuring data accuracy, implementing process improvements, and collaborating with engineering and business partners. The role requires excellent communication, project management skills, and a strong understanding of e-commerce operations.

As a Billing Support Specialist, you'll address billing and payment escalations, troubleshoot payment discrepancies, collaborate with multiple teams, and enhance operational workflows. You'll also maintain KPIs, update knowledge base documentation, and share insights to improve efficiency in customer support.

The Customer Success Manager will manage end-to-end customer relationships post-sale, ensuring smooth onboarding, engaging with customers throughout their lifecycle, and overseeing renewals. The role includes enhancing product adoption, identifying upsell opportunities, and working closely with customers to help them achieve their business goals using Kustomer's products.