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Top Customer Success Jobs in New York City, NY

246+ Job Results
6 Days Ago
New York, NY, USA
Remote
45 Employees
1-3 Years of Experience
45 Employees
1-3 Years of Experience
Digital Media • Fintech • News + Entertainment • Sales • Financial Services
The Digital Operations Coordinator will collaborate with clients and the sales team to manage and launch advertising campaigns across print and digital platforms. Responsibilities include maintaining media schedules, facilitating workflow, ensuring campaign accuracy, maintaining client records, and providing campaign reporting. Strong attention to detail and communication skills are essential for success in this role.
6 Days Ago
New York, NY, USA
Hybrid
13,000 Employees
140K-146K Annually
5-7 Years of Experience
13,000 Employees
140K-146K Annually
5-7 Years of Experience
Artificial Intelligence • Healthtech • Professional Services • Analytics • Consulting
As a Product Data Scientist, you will lead client engagements, manage the delivery of data science solutions, and utilize advanced analytics to provide actionable insights. Your role involves translating client requirements, building operational pipelines, and facilitating effective communication with project leadership to address clients' business challenges.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+61 More
7 Days Ago
New York, NY, USA
750 Employees
74K-112K Annually
7+ Years of Experience
750 Employees
74K-112K Annually
7+ Years of Experience
Edtech • Kids + Family • Other • Social Impact
The Professional Learning Specialist - Literacy will collaborate with school teams to develop and implement literacy intervention programs. Responsibilities include coaching teachers, analyzing student data, and ensuring compliance with education standards for students with disabilities and multilingual learners. The role focuses on continuous improvement of curriculum implementation and instructional strategies.
Top Benefits:
401-K
Commuter Benefits
Company Outings
+43 More

Featured Jobs

8 Days Ago
New York, NY, USA
Hybrid
853 Employees
115K-160K Annually
3-5 Years of Experience
853 Employees
115K-160K Annually
3-5 Years of Experience
Fintech • Information Technology • Financial Services
The Trade Desk Specialist will manage and analyze equity order flow, consult clients, and investigate inquiries related to execution algorithms. The role includes collaborating with Product and Sales to grow the business and gain exposure to electronic trading across various asset classes.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+58 More
8 Days Ago
New York, NY, USA
938 Employees
100K-160K Annually
3-5 Years of Experience
938 Employees
100K-160K Annually
3-5 Years of Experience
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Software • Biotech • Pharmaceutical
The Customer Success Manager will oversee deployment and training of the Schrödinger Platform, ensuring customer satisfaction and success. This role includes managing implementation projects, collaborating with internal teams, and contributing to product development based on customer feedback.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+55 More
8 Days Ago
New York, NY, USA
70 Employees
1-3 Years of Experience
70 Employees
1-3 Years of Experience
Artificial Intelligence • Consumer Web • Machine Learning • Productivity • Sales • Software • Analytics
As a Product Support Specialist, you will work closely with a variety of customers to help them effectively use the Clay product. Your responsibilities include gathering and analyzing customer feedback, creating informative content, and collaborating with internal teams to improve the overall customer experience.
Top Benefits:
401-K
Company Equity
Company Outings
+16 More
10 Days Ago
New York, NY, USA
Hybrid
10,000 Employees
64K-141K Annually
3-5 Years of Experience
10,000 Employees
64K-141K Annually
3-5 Years of Experience
AdTech • Digital Media • Internet of Things • Marketing Tech • Mobile • Retail • Software
The Retention Insight Specialist is responsible for assessing the call quality and performance of Retention Agents dealing with existing customers. They monitor call flows, provide feedback, and analyze data to improve retention strategies and agent performance.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+44 More
10 Days Ago
New York, NY, USA
160 Employees
3-5 Years of Experience
160 Employees
3-5 Years of Experience
Fintech • Mobile • Real Estate • Financial Services • PropTech
As a Customer Experience Team Member, you will provide exceptional support to members by handling inquiries, resolving issues, and collaborating with internal teams to enhance service. You will manage incoming tickets, provide accurate product information, and ensure member satisfaction while staying organized in a fast-paced environment.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+41 More
10 Days Ago
New York, NY, USA
Hybrid
215 Employees
3-5 Years of Experience
215 Employees
3-5 Years of Experience
Legal Tech • Professional Services • Software • Business Intelligence • Consulting
The Customer Success Manager will manage high-value subscription accounts, build relationships with attorney clients, oversee communications, and enhance service usage. They will collaborate with internal teams to ensure exceptional client experiences and support sales efforts.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+32 More
11 Days Ago
New York, NY, USA
Hybrid
2,100 Employees
100K-130K Annually
3-5 Years of Experience
2,100 Employees
100K-130K Annually
3-5 Years of Experience
Productivity • Software
The Enterprise Customer Success Manager builds strong relationships with clients, manages their onboarding, ensures product adoption, and communicates strategies for maximizing impact. The role involves leading webinars and consultations, navigating client organizations for opportunities, and collaborating with internal teams to influence product development.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+47 More
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