Top Customer Success Jobs in New York City, NY
The Digital Operations Coordinator will collaborate with clients and the sales team to manage and launch advertising campaigns across print and digital platforms. Responsibilities include maintaining media schedules, facilitating workflow, ensuring campaign accuracy, maintaining client records, and providing campaign reporting. Strong attention to detail and communication skills are essential for success in this role.
As a Product Data Scientist, you will lead client engagements, manage the delivery of data science solutions, and utilize advanced analytics to provide actionable insights. Your role involves translating client requirements, building operational pipelines, and facilitating effective communication with project leadership to address clients' business challenges.
The Professional Learning Specialist - Literacy will collaborate with school teams to develop and implement literacy intervention programs. Responsibilities include coaching teachers, analyzing student data, and ensuring compliance with education standards for students with disabilities and multilingual learners. The role focuses on continuous improvement of curriculum implementation and instructional strategies.
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The Trade Desk Specialist will manage and analyze equity order flow, consult clients, and investigate inquiries related to execution algorithms. The role includes collaborating with Product and Sales to grow the business and gain exposure to electronic trading across various asset classes.
The Customer Success Manager will oversee deployment and training of the Schrödinger Platform, ensuring customer satisfaction and success. This role includes managing implementation projects, collaborating with internal teams, and contributing to product development based on customer feedback.
As a Product Support Specialist, you will work closely with a variety of customers to help them effectively use the Clay product. Your responsibilities include gathering and analyzing customer feedback, creating informative content, and collaborating with internal teams to improve the overall customer experience.
The Retention Insight Specialist is responsible for assessing the call quality and performance of Retention Agents dealing with existing customers. They monitor call flows, provide feedback, and analyze data to improve retention strategies and agent performance.
As a Customer Experience Team Member, you will provide exceptional support to members by handling inquiries, resolving issues, and collaborating with internal teams to enhance service. You will manage incoming tickets, provide accurate product information, and ensure member satisfaction while staying organized in a fast-paced environment.
The Customer Success Manager will manage high-value subscription accounts, build relationships with attorney clients, oversee communications, and enhance service usage. They will collaborate with internal teams to ensure exceptional client experiences and support sales efforts.
The Enterprise Customer Success Manager builds strong relationships with clients, manages their onboarding, ensures product adoption, and communicates strategies for maximizing impact. The role involves leading webinars and consultations, navigating client organizations for opportunities, and collaborating with internal teams to influence product development.
Top Companies in New York City, NY Hiring Customer Success Roles
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