Top Customer Success Jobs in New York City, NY
As a Customer Care Specialist at PlayPlay, you will be responsible for managing user requests through ZenDesk, providing outstanding customer support, and creating educational video content. You will work closely with the global Customer Success team to enhance user experience and optimize support services.
The Associate Director, Client Services will establish customer service standards, media strategy, and oversee campaign execution. Responsibilities include managing a team of Client Service Managers, supporting client relationships, ensuring campaign performance, and driving client satisfaction. The role also involves collaboration with sales and providing strategic recommendations for direct and programmatic buys.
The Customer Success Manager at Spotnana will collaborate with hotel channel partners to set strategic goals, manage contractual obligations, and optimize travel programs. The role involves supporting clients' needs with expert guidance and establishing performance metrics through regular reporting and communication to ensure alignment with organizational objectives.
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The Dealer Success Manager is responsible for onboarding and training auto dealers on products and processes, driving process improvements, and providing subject matter expertise. The role requires strong interpersonal skills, analytical capabilities, and involves significant travel to dealerships to ensure effective adoption of tools and processes.
The Senior Customer Success Manager at Axio will manage and grow customer relationships, ensuring engagement and adoption of the Axio360 platform. Responsibilities include onboarding customers, collaborating with sales for account strategies, providing customer insights to product teams, and tracking customer health to mitigate risks. The role is focused on delivering a tailored customer experience in a hybrid work model.
As a specialist in the Latam Sovereigns and Multilaterals team, you will structure, price, and execute customized financial products for public sector clients, such as Central Banks and Governments, while developing strong relationships and collaborating with internal teams.
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The Vice President of Customer Success, Americas will develop strategies to enhance customer satisfaction and retention, lead the Americas Customer Success team, build customer relationships, and collaborate with various departments to optimize the customer journey and promote upselling opportunities.
The Customer Success Operations Manager at CoreWeave will design and implement the Customer Success Operations program, manage the tech stack, enhance customer engagement strategies, and track performance metrics. This role involves collaboration with various teams to optimize processes, drive customer satisfaction, and lead change initiatives.
The Founding Customer Success and Product Specialist will manage client relationships, guide onboarding and training, ensure product adoption, and gather client feedback for product enhancements while collaborating with engineering and sales teams.
The Client Partner will manage partnerships with brands and agencies, focusing on expanding their digital presence on Snap. Responsibilities include securing business opportunities, ensuring high levels of client service, developing sales best practices, presenting strategic initiatives, and analyzing campaign performance to recommend enhancements. Excellent communication and a deep understanding of digital advertising are essential.
Top Companies in New York City, NY Hiring Customer Success Roles
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