Top Customer Success Jobs in New York City, NY
Spark is hiring an Agency Contracting Specialist responsible for ushering new agencies through the contracting process. This role requires experience working with high priority clients and ensuring deliverables are completed efficiently. It requires an obsession with client success, driving efficiency, extreme attention to detail, and passion for process.
As a Senior Client Success Manager, you'll manage key client relationships, ensuring they achieve success through proactive communication and data-driven insights. You'll analyze client performance, address feedback, and collaborate with internal teams to drive improvements and growth, acting as the clients' voice within the company.
The Customer Success Manager role requires mastering the Rokt platform and utilizing insights to optimize client campaigns. Responsibilities include account planning, relationship building with stakeholders, reporting, and monthly revenue forecasting to drive performance and client satisfaction.
Featured Jobs
As a Customer Success Manager at Zocdoc, you will drive provider performance by understanding their goals, upselling products, and improving overall practice performance through effective communication and relationship building. You'll lead client meetings, handle objections, and work closely with internal teams to foster provider satisfaction and deliver tailored recommendations.
Seeking a Customer Success Manager to own the post-sale experience for a fast-growing B2C customer base. Responsibilities include building relationships, driving renewals, and identifying growth opportunities. Requires 2-4 years of experience in a similar role or in banking/finance. Excitement for ambiguity and data-driven projects essential.
As a Customer Success Manager at Justworks, you will build strong relationships with customers, ensuring their success on the platform. Your role includes advocating for customers, monitoring satisfaction, promoting new products, and facilitating growth strategies. You'll work closely with customers and internal teams to provide expert guidance and identify opportunities for additional sales and engagement.
The Client Support Engineer at Trumid ensures a seamless user experience for internal and external clients in a fast-paced trading environment. Responsibilities include providing technical support, managing client communication, overseeing incident management, and collaborating with various teams to improve platform usability.
As a Customer Experience Associate at Nourish, you will provide exceptional support across various platforms by resolving inquiries and troubleshooting issues. You will document interactions in the CRM, collaborate with teams to improve services, and ensure customer satisfaction while promoting better nutrition.
As a Client Services Digital Associate, you will coordinate marketing and digital advertising campaigns, manage timelines, prepare client deliverables, and communicate with stakeholders while working within project management tools to ensure operational excellence.
As a Senior Technical Customer Support Specialist at EliseAI, you'll serve as the voice of the customer, providing expert technical support and communication. You'll investigate client issues, manage ticket documentation, collaborate with the Client Success Team, and ensure clients receive top-tier service through problem diagnosis and solution implementation.
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