Kustomer

New York, New York, USA
175 Total Employees
Year Founded: 2015
A Customer Service CRM Platform Built for Today

Kustomer delivers faster, richer experiences to your customers with omni-channel messaging, a unified customer view, and AI-powered automations.

Kustomer Offices

Remote Workspace

Employees work remotely.

Our teams work remotely and come together once a year for Kamp Kustomer and periodically for team meetups.

Typical time on-site: None
New York, New York, USA

What the Team is Saying

Person1
Aileen
Technical Account Manager
“Kustomer has given me the opportunity to grow within my role and tighten up my career path, as I learn something new almost everyday. I'm grateful to be part of an amazing CS team, and a company that is committed to supporting their people!“
Aileen
Lindsay
Brandon
Catherine
Lauren
Megied
Patrick
Tanya

Articles We're In

Skyscrapers in New York City.
Published on February 12, 2025

105 SaaS Companies in NYC You Need to Know

We’ve rounded up NYC-based SaaS companies that are using cloud technology to influence just about everything — from which fashions make it to stores to finding a cure for cancer.

Author Unknown
Updated on January 23, 2025

NYC tech raised $237M last week. These are the rounds to know.

Article image
Brigid Hogan Brigid Hogan
Updated on December 30, 2024

Behind the Code: How Kustomer Built Its AI Agents to Transform Customer Support

Discover how Kustomer’s product and engineering teams collaborated to create AI Agents — a feature that enhances customer service with intelligent automation, powered by cutting-edge tools and a bold approach to innovation.

Image: Shutterstock
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Technology We Use

AWS (Amazon Web Services)
AWS (Amazon Web Services)
SERVICES
Elasticsearch
Elasticsearch
DATABASES
Express
Express
FRAMEWORKS
JavaScript
JavaScript
LANGUAGES
Kotlin
Kotlin
LANGUAGES
MongoDB
MongoDB
DATABASES
Node.js
Node.js
FRAMEWORKS
Python
Python
LANGUAGES
React
React
LIBRARIES
Redux
Redux
LIBRARIES
Swift
Swift
LANGUAGES
TensorFlow
TensorFlow
FRAMEWORKS
TypeScript
TypeScript
LANGUAGES
Node.js
Node.js
LANGUAGES
Figma
Figma
DESIGN
Google Analytics
Google Analytics
ANALYTICS
Miro
Miro
DESIGN
Mixpanel
Mixpanel
ANALYTICS
Photoshop
Photoshop
DESIGN
Trello
Trello
PROJECT MANAGEMENT
Big Query
Big Query
ANALYTICS
Github Issues
Github Issues
PROJECT MANAGEMENT
Slack
Slack
COLLABORATION
Zoom
Zoom
COLLABORATION