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The Director of Solutions Consulting leads the vision and execution of Kustomer's solutions consulting practice, guiding technical aspects of the pre-sales cycle. This role supports Solutions Consultants in demonstrating Kustomer's offerings, collaborating closely with various teams to drive product improvements and achieve revenue targets, while acting as a bridge between Account Executives and prospects.
The Customer Success Manager at Kustomer will manage customer relationships post-sale, focusing on onboarding, business reviews, product adoption, and renewals while influencing product development through client feedback.
As a Software Engineer at Kustomer, you will build systems that enhance the developer experience and improve backend components. Key responsibilities include optimizing performance, scalability, and availability while participating in code reviews and system migrations.