Top Customer Success Jobs in New York City, NY
The Sales Compensation Specialist designs and implements compensation strategies for the VIP sales team, manages incentive programs and contests, partners with various departments to align compensation with business goals, and supervises a Senior Associate to enhance team performance.
As a Payor Partnership Support Specialist, you will provide exceptional customer support to clinicians and clients through live calls, chats, and emails. You will collaborate with other teams to resolve issues and work with the RCM and Engineering teams to address bugs and billing problems, all while ensuring the best experience for our payor partners.
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The Payroll Support Specialist will provide exceptional service and support to partners by managing payroll-related inquiries, ensuring compliance, and building strong relationships. Responsibilities include assessing customer needs, collaborating on payroll and tax information, meeting response SLAs, and assisting teams during peak times while continuously improving knowledge through teamwork.
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The Pricing Results Specialist will review and adjust customer-selected submission service levels on PSA orders based on market values for trading cards, communicate pricing adjustments, and stay updated on related pricing trends. They will also identify pricing and service improvements in the collectibles industry.
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The Customer Support Supervisor at Taskrabbit will ensure exceptional customer service experiences by fostering a positive team environment, facilitating team engagement and development, analyzing performance metrics, and addressing customer concerns. The role involves leadership in a customer-focused environment and collaboration across departments to enhance satisfaction and team effectiveness.
The Product Support Specialist at Teachable will engage with customers through various channels to provide support, collaborate with teams for issue resolution, and contribute to product improvement based on customer feedback. The role involves maintaining high-quality customer service and operational success.
The Manager of Customer Success will lead a team focused on enhancing customer experience for oncology providers and patients. Responsibilities include team management, performance measurement, collaboration with other departments, process improvement, client relationship management, and data-driven decision-making.
The Customer Success Manager for Enterprise will be responsible for managing a book of B2B clients, focusing on customer retention and satisfaction. The role involves ensuring customers are effectively using the products, providing support, and engaging with various stakeholders, including the C-suite.
Join our growing Client Success team as an Onboarding Specialist for luxury real estate agents. Guide clients in building award-winning websites, translate vision into actionable steps, and provide white-glove treatment. Must excel in client communication, project management, and software usage. Previous internship or experience in software implementation or creative operations is preferred.
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As a Product Support Specialist at Huntress, you will provide initial partner support, troubleshoot customer issues, assess incidents for escalation, follow up with customers, and enhance internal documentation. This role emphasizes collaboration and a strong customer service mentality to ensure effective resolution of inquiries.
Top Companies in New York City, NY Hiring Customer Success Roles
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