Top Customer Success Jobs in New York City, NY
As a Senior Client Success Manager for the Reseller team at Yext, you will enhance customer adoption by building relationships, executing success plans, providing product expertise, identifying upsell opportunities, managing renewals, and delivering technical guidance, ultimately ensuring customer satisfaction and growth.
The Customer Success Manager at Reorg will manage a book of global clients in the investment banking sector, driving adoption of Reorg's products and services, building relationships, monitoring key performance indicators, and ensuring customer satisfaction to promote retention and revenue growth.
The Learning Management System Specialist oversees the administration and technical management of the Learning Management System, focusing on compliance training. Responsibilities include system management, technical support, compliance course development, documentation maintenance, data analysis, and continuous improvement of training programs in collaboration with cross-functional teams.
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As a Customer Success Manager, you will oversee a portfolio of agency customers, guiding them through onboarding, product adoption, and ensuring customer satisfaction. You'll serve as a trusted advisor, providing best practices, strategic insights, and supporting customer outcomes while driving retention and growth.
Customer Success Manager at Equativ responsible for ensuring client success and satisfaction, driving adoption and usage of deal curation platform, monitoring deal performance, providing proactive support, and fostering strong client relationships.
The Retention Specialist is responsible for retaining customers who want to disconnect their service. This role involves educating customers about Optimum’s products and services to retain them, utilizing sales skills, and addressing customer inquiries using multiple billing systems.
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As an ERP Specialist at Navan Expense, you will use your accounting and finance expertise to support B2B sales, implement expense management solutions, train teams internally, and partner with various departments to drive product feedback and revenue growth.
As a Customer Success Manager at Radar, you will support customers in maximizing the value of their location-based initiatives, manage customer inquiries, build strong relationships, and help identify opportunities for increased product usage. You'll collaborate with various internal teams to ensure customer success and retention.
The Client Implementation Specialist at Arch is responsible for onboarding new clients, ensuring effective communication with fund managers, processing and monitoring account information, and providing training to end users. This role requires building relationships with clients and maintaining detailed records in the CRM system.
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The Legal Accreditation Coordinator manages customer inquiries related to continuing education credits and provides technical support. Responsibilities include troubleshooting system issues, assisting in accreditation research, creating reports, and collaborating on best practices. The role requires strong communication skills and experience in customer support and CRM tools, particularly Salesforce.
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