Top Customer Success Jobs in NYC, NY

As a Customer Success Manager at Argyle, you'll manage strategic customer relationships, ensuring successful onboarding, adoption, and account management. You will analyze customer data, monitor KPIs, and enhance customer experiences while collaborating closely with both customers and the product team to provide solutions and improve processes.

The EHS Specialist supports the implementation of EHS programs across NBC Sports, providing training and compliance support for environmental and occupational safety regulations. The role involves managing EHS documentation and systems, identifying safety issues during productions, and generating reports for management. The position requires both technical knowledge and strong interpersonal skills to ensure compliance and safety standards are met.

The Client Director at CoreWeave will manage strategic global enterprise accounts, focusing on account growth and fostering long-term partnerships. Responsibilities include engaging with clients, collaborating with internal teams for solutions delivery, leading contract negotiations, ensuring customer satisfaction, and identifying service expansion opportunities. Travel up to 35% is required for client engagement and industry events.

As a Customer Support Specialist in Payments at Justworks, you'll assist small business clients with inquiries related to payroll and payments, helping resolve their concerns and improve customer retention. You'll explain complex concepts in easy-to-understand terms, support various payment-related tasks, and collaborate with teams to enhance services and product offerings.

As an Enterprise Growth Strategist at Clay, you will onboard and implement the product for customers, ensure ongoing strategy and adoption, manage renewals and expansions, and build new programs for enterprise clients. You will also impact the product roadmap by sharing customer feedback with engineering and product teams, fostering customer relationships to ensure satisfaction and growth.

The Support Specialist will handle inbound calls, emails, and texts from borrowers needing assistance with their accounts. They will oversee internal collection efforts, improve contact center processes, and document communications using ZenDesk. Additionally, they will gather user feedback and ensure compliance with laws and regulations.

As a Homeowner Support Specialist, you will be the first point of contact for homeowners, addressing inquiries via phone, email, and chat. You'll provide information, de-escalate customer challenges, document interactions, and work with the sales team to improve processes and customer satisfaction.