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Top Customer Success Jobs in NYC, NY
In this role, you will manage the trade order lifecycle, optimizing the client experience while collaborating with sales traders and quantitative researchers. Responsibilities include enhancing trading workflows, designing monitoring tools, and using data analysis to identify profitability opportunities.
The Manager, Customer Service Strategy will lead client engagements focused on CCaaS solutions, enhancing customer service through strategic initiatives. The role involves developing and implementing transformation strategies, managing project lifecycles, and mentoring teams while guiding business development efforts.
The Associate will join the International Investor Relations team, focused on LATAM, providing client account coverage, supporting clients' investment needs on the platform, assisting fund managers in fundraising, collaborating with teams for user training, and enhancing user experience through technology improvements.
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The Customer Success Manager will oversee deployment and training of the Schrödinger Platform, ensuring customer satisfaction and success. This role includes managing implementation projects, collaborating with internal teams, and contributing to product development based on customer feedback.
As an Investment Specialist, you will support client investment reviews, prepare investment product recommendations, assist with investment policy statements, and strengthen client relationships while adhering to security procedures.
The Senior Customer Success Manager at Axio will manage and grow customer relationships, ensuring engagement and adoption of the Axio360 platform. Responsibilities include onboarding customers, collaborating with sales for account strategies, providing customer insights to product teams, and tracking customer health to mitigate risks. The role is focused on delivering a tailored customer experience in a hybrid work model.
The Customer Success Manager for Enterprise will be responsible for managing a book of B2B clients, focusing on customer retention and satisfaction. The role involves ensuring customers are effectively using the products, providing support, and engaging with various stakeholders, including the C-suite.
The ISO Funding Specialist role involves generating leads for MCA lending services, conducting needs assessments, creating tailored proposals, negotiating deals, and collaborating with internal teams to ensure an efficient loan process. The position focuses on building relationships with partners and achieving sales targets.
As a Reliability Success Manager, you will drive customer growth and retention by fostering relationships with stakeholders, providing training and onboarding, and ensuring effective adoption of the Augury platform. You will collaborate with product and engineering teams, monitor customer success, and support proactive transformation in machine health processes.
As a Partner Success Manager, you will manage account relationships, drive campaign growth, and optimize performance for partners. You will oversee onboarding processes, advocate for partner needs, collaborate across teams, and analyze data to enhance client success. Your role involves project management and ensuring a seamless customer experience while handling billing and reporting.
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