Top Customer Success Jobs in NYC, NY

The Scaled Customer Success Manager will manage a high volume of accounts using data-driven strategies and tools to optimize customer engagement, retention, and satisfaction.

The incumbent will manage customer relationships, ensuring satisfaction and guiding users on EliseAI products while addressing technical issues and strategizing with sales for client success.

The role involves supporting customer success initiatives, onboarding customers, increasing product adoption, and collaborating with cross-functional teams to enhance customer experience.

As a Senior Sales Manager, you'll lead and develop a high-performing onboarding sales team, drive business initiatives, and promote a positive team culture while achieving commercial goals.

The Director of Customer Success will lead a team, engage with customers to enhance product adoption, drive revenue retention, and execute growth strategies within a high-performing team.

Lead a team of Customer Success Managers focused on strategic accounts, influencing product and internal processes while driving customer outcomes.

The Customer Success Manager will support clients by driving product adoption, building relationships, and providing consultation while ensuring customer goals are met.

Customer Success Managers at Octus increase user adoption, retention rates, develop relationships, and support the wider team. They engage with law firms, investment banks, and advisory firms, ensuring smooth onboarding and enhancing customer experiences.

The Senior Client Success Manager will manage strategic client relationships, translate insights into product development, and improve client outcomes through innovative processes.

The Enterprise Customer Success Manager drives customer satisfaction, retention, and product adoption through relationship-building, project management, and cross-team collaboration.

The role involves designing scalable systems for Sales and Customer Success, managing projects from start to finish, and integrating various technologies, particularly Gainsight and Salesforce.

The Enterprise Customer Success Manager will drive customer adoption and retention, serve as a product expert, and innovate Customer Success initiatives at Notion, focusing on Enterprise accounts.

As a Client Success Associate, you will support client relationships, drive product adoption, analyze data for insights, and collaborate cross-functionally to enhance the user experience.

As a Client Success Manager, you will develop relationships with key stakeholders, enhance product value, ensure client satisfaction, and identify revenue opportunities. Your role involves defining client success metrics, analyzing usage data, and communicating feedback internally.

Customer Success Managers maximize Zocdoc providers' performance by understanding their goals, upselling products, and improving overall practice success through detailed communication and relationship building.

The Sales & Customer Success Enablement Manager will design and implement training programs for Sales and Customer Success teams, enhancing performance and customer experiences.

The Customer Success Manager at Squarespace will drive growth for SMB customers by establishing success strategies, analyzing data, and building relationships to ensure customer satisfaction and retention.

As a Customer Success Manager, you will boost customer retention, manage relationships, facilitate onboarding, and demonstrate value of Smartling's SaaS solutions. You will work closely with customers to achieve their goals and ensure adoption of the platform.

The Enterprise Customer Success Manager will oversee customer relationships, drive adoption and revenue, and collaborate across teams to enhance product value and optimize performance.

The Customer Success Manager will onboard new companies, ensure successful integration, drive revenue through upselling, analyze product performance, and collaborate with cross-functional teams to enhance user experience.

The Client Success Manager at Zeta Global will oversee client relationships, manage campaign execution, and contribute to account growth through strategic planning and communication.

Manage client relationships for programmatic advertising, ensuring campaign success and driving account growth while collaborating with internal teams and sales.

The Tech Customer Success Manager will drive customer growth and retention through strategic engagement with clients, leveraging product knowledge and AI-driven insights to enhance collaboration and success with monday.com.

Manage customer portfolios, onboard new clients, run outreach campaigns, and enhance product adoption while providing tailored consultations and support.

As a Customer Success Engineer, you'll drive adoption and satisfaction for enterprise customers using Deepgram's voice AI technology, fostering strong relationships and aligning technical solutions with business objectives.