Top Customer Success Jobs in NYC, NY
The Principal Solution Specialist will support the sales team with Oracle migrations and lead system transformations for high-profile customers. Responsibilities include providing thought leadership, advising customers on implementation, collaborating with global partners, developing methodologies for integration, and enabling field teams through training and knowledge sharing.
The Chat Support Associate at Vetcove will support veterinary professionals by engaging with users via live chat, email, and phone. Responsibilities include troubleshooting issues, managing accounts, and collaborating with internal teams to enhance platform features. The role emphasizes excellent communication and a proactive approach to customer engagement.
As a Billing Support Specialist, you'll address billing and payment escalations, troubleshoot payment discrepancies, collaborate with multiple teams, and enhance operational workflows. You'll also maintain KPIs, update knowledge base documentation, and share insights to improve efficiency in customer support.
Featured Jobs
The Customer Success Manager role requires mastering the Rokt platform and utilizing insights to optimize client campaigns. Responsibilities include account planning, relationship building with stakeholders, reporting, and monthly revenue forecasting to drive performance and client satisfaction.
As a Customer Success Manager at Zocdoc, you will drive provider performance by understanding their goals, upselling products, and improving overall practice performance through effective communication and relationship building. You'll lead client meetings, handle objections, and work closely with internal teams to foster provider satisfaction and deliver tailored recommendations.
As an Enterprise Customer Success Manager, you will help customers achieve machine health through strategic onboarding and continuous value optimization of Augury's products. Responsibilities include coaching customers, driving platform adoption, collaborating with internal teams, and ensuring timely renewals and ARR growth.
As a Customer Success Manager at Justworks, you will build strong relationships with customers, ensuring their success on the platform. Your role includes advocating for customers, monitoring satisfaction, promoting new products, and facilitating growth strategies. You'll work closely with customers and internal teams to provide expert guidance and identify opportunities for additional sales and engagement.
The Sales Compensation Specialist designs and implements compensation strategies for the VIP sales team, manages incentive programs and contests, partners with various departments to align compensation with business goals, and supervises a Senior Associate to enhance team performance.
As a Customer Experience Associate at Nourish, you will provide exceptional support across various platforms by resolving inquiries and troubleshooting issues. You will document interactions in the CRM, collaborate with teams to improve services, and ensure customer satisfaction while promoting better nutrition.
As a Client Services Digital Associate, you will coordinate marketing and digital advertising campaigns, manage timelines, prepare client deliverables, and communicate with stakeholders while working within project management tools to ensure operational excellence.
Popular Job Searches
All Filters
No Results
No Results
