About Argyle
Argyle is a fast-growing, remote-first Series C startup solving a systemic data problem.
Underneath the consumer finance industry's decisions and processes is static, analog documentation-things like credit reports and paystubs-designed decades ago for a world that no longer exists. Meanwhile, credit bureaus buy, move, store, and sell consumers' data without their knowledge or consent.
The result? A labyrinth of manual workflows and shortsighted underwriting models that obstruct financial access, compound operational costs, and impede innovation.
The solution is Argyle. We're a real-time income data platform that lets our end-users instantly connect their employment records to apps and websites, so they can access and qualify for the financial resources they need to get ahead. Providers benefit from streamlined workflows and enhanced visibility that reduce costs and risk across the user journey.
Our mission is to give consumers the means to exercise ownership over their income, employment, and identity data in order to create a more equal, efficient, and effective financial system for everybody.
If you're looking to join a fun and ambitious group of people working remotely across dozens of countries, apply today.
What will you do?
You will be the primary point of contact for our most strategic customers and will work with them through all process stages, including integration, scaling, product expansion, and account management. You will be responsible for analyzing customer data and working directly with our product team to enhance future value. You will also be tasked with building the materials and processes to enable a repeatable customer success model.
- Own the customer lifecycle by onboarding new clients, driving adoption, tracking renewals, and working closely with the sales team on upsells and cross-sells
- Manage and nurture multiple customer relationships , including proactively and confidently engaging with key contacts to convey the value of our product
- Monitor KPIs and customer health to reduce churn risk, promote retention, and improve the overall customer experience
- Troubleshoot and provide insights on how to use the various features of our API while working closely with the support team as a point of escalation for complex issues
- Build the systems and processes necessary to create a scalable customer success department
What are we looking for
- 3+ years of experience in a customer-facing, solution-oriented role
- Experience in the mortgage industry
- Ability to develop strong, loyal, and long-lasting client relationships
- Strong technical acumen coupled with the desire to learn the ins and outs of Argyle's API
- Exceptional ability to prioritize tasks and work independently
- Excitement to perform and deliver in a high-growth environment and strive for continuous improvement
Why Argyle?
- Remote first company
- International environment
- Health Insurance (US residents only)
- Flexible working hours
- Stock Options
- Flexible vacation leave
- $1000 after a month of employment to set up your home office.
- MacBook
Argyle embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe the more inclusive we are, the better our company will be.
The pay range for this role is:
100,000 - 120,000 USD per year ( Remote - United States )
What the Team is Saying
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What We Do
We save businesses time and money by providing them with streaming, real-time access to income and employment data, so they can automate critical workflows, reduce risks, and provide their customers with exceptional experiences. And we do it all through payroll connectivity.
Since 2018, we’ve brought together the brightest minds in the game to build fast, cost-effective, consumer-permissioned connections between payroll processors and businesses of all kinds. Today, businesses that use Argyle benefit from coverage that’s superior to the three largest credit bureaus plus hit rates 4 to 5x higher than all other data providers—all at a fraction of the cost.
The implications for our clients are simply powerful: continuous access to reliable, direct-source data that works with their front- and back-office systems to streamline operations and modernize their products and services. When it comes to income and employment data, nothing is more accurate, more cost-effective, or more efficient.
Why Work With Us
Part of our strength is drawing on the best talent from around the world, without constraining ourselves to geographies. In other words, we care about the merit of your work, not where you work from.
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Argyle Offices
Remote Workspace
Employees work remotely.
At our 100% remote company, employees have the flexibility to work from wherever they work best.
