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Top Customer Success Jobs in NYC, NY
The Senior Customer Success Manager will lead client campaigns, driving performance and optimizing strategies. Responsibilities include managing client relationships, overseeing campaign execution, and utilizing analytical skills for data-driven optimizations. The role requires collaboration with the Sales team and engagement with clients to ensure success.
In this role, you will be the primary contact for customers, guiding them through onboarding, success planning, and optimization of Cymulate solutions. You'll act as a trusted advisor, ensuring customer satisfaction by educating them on product features and conducting performance measurements. You will also identify opportunities for expanding Cymulate's usage and contribute to product development through customer feedback.
The Licensed Clinical Social Worker will perform mental health assessments, develop treatment plans, and build rapport with pediatric patients primarily through telehealth. Responsibilities include documenting services in the electronic medical record and collaborating with clinical team members.
The Customer Success Manager ensures customer retention and growth by managing relationships, driving renewals and expansion opportunities, guiding onboarding, and monitoring customer health for GoGuardian's educational solutions. They act as a trusted advisor and maintain high accuracy in sales forecasting and pipeline management.
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The Customer Happiness Assistant will support the Wholesale team by managing account services, processing orders, auditing sites, distributing images, and maintaining organization across various tasks. Strong communication and problem-solving skills are essential for effectively collaborating with internal teams and partners.
The Customer Onboarding & Implementation Specialist will assist customers in adopting BioDigital’s 3D software. Responsibilities include providing tailored training, offering technical support, troubleshooting issues, and developing educational materials, all aimed at enhancing the customer experience and ensuring successful integration of the platform into various workflows.
As a Client Manager, you will manage the success of client projects, working closely with senior-level directors and cross-disciplinary teams. You will define project scopes, budgets, timelines, and maintain excellent client relationships while ensuring delivery aligns with client expectations.
Nutrafol invites individuals to join their Talent Community for potential career opportunities. The company focuses on hair wellness, providing natural solutions for hair growth and supporting everyone in their hair journey. They emphasize continuous growth and innovation in hair science. Joining the community allows candidates to express interest and connect for future roles at Nutrafol.
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As a Senior Manager of Customer Success, you will lead a team responsible for ensuring customers achieve high ROI through meaningful interactions with the Iterable platform. Your role includes driving relationship-building, managing customer check-ins, identifying growth opportunities, and overseeing performance and career development within your team.
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Join RapidSOS’s Talent Community to explore future tech roles in a mission-driven environment. Contribute to developing technology that saves lives and supports public safety initiatives. Collaborate with product teams and lead project development while promoting best practices in software development.
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