Top Customer Success Jobs in NYC, NY
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The Customer Director is responsible for driving Point B's success with strategic customers by managing revenue and profitability. This role involves developing growth plans, understanding client needs, and providing advisory expertise. The CD nurtures C-suite relationships, informs offering development, and leads Life Sciences customer growth, ensuring targets are met while aligning with company values.
The Number Porting and Circuit Specialist will manage and execute circuit orders and porting processes for phone requirements. This includes overseeing the number porting process, coordinating with clients and carriers, ensuring compliance with regulations, and resolving inquiries related to circuit orders.
The Senior Director, Professional Services and Customer Success is responsible for leading the Professional Services team, developing and launching service offerings to enhance customer engagement and renewals, and ensuring high-quality customer support. The role requires strategic leadership, team management, and collaboration across multiple departments.
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The Technical Product Support Specialist is responsible for providing expert-level support to users of Bubble's no-code platform. This role involves interacting directly with users to help them navigate complex challenges, collaborating with various teams to improve the product, and driving customer success by ensuring users can effectively utilize the platform.
As a Senior Client Success Manager, you will enhance client satisfaction in the entertainment sector by developing media strategies, managing campaigns, and fostering relationships. You will utilize data insights to optimize TV advertising, collaborate cross-functionally, and deliver compelling presentations to clients.
As an Email Campaign Specialist, you will develop and manage email campaigns to engage clients, overseeing content curation, campaign execution, and performance analysis. You’ll utilize A/B testing and collaborate with departments to ensure timely and effective communication with clients, while keeping up with market trends.
Seeking a Client Partnerships Director with a passion for social content-driven advertising and marketing. Responsible for driving revenue through direct sales and renewing business with existing clients. Must have experience in digital media and sales, strong communication skills, and the ability to work independently and collaboratively.
As a Mid-Market Customer Success Manager at Newsela, you will manage a portfolio of mid-market accounts, drive revenue through growth and retention, and ensure client success criteria are met. You will partner with district leaders to achieve goals and enhance education experiences through Newsela products.
Seeking Customer Experience Associates to provide high-level customer support, resolve inquiries, and enhance overall customer experience. Ideal candidates are creative problem solvers, team players, and critical thinkers.
The DEI Specialist will develop and execute strategies for diversity, equity, and inclusion within the organization, including collaboration with HR for inclusive hiring, designing training and workshops, analyzing diversity metrics, and integrating DEI principles into various organizational departments.
Top Companies in NYC, NY Hiring Customer Success Roles
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