Top Customer Success Jobs in NYC, NY
The Client Support Analyst will manage client communications, respond to inquiries, and ensure timely onboarding processes. Responsibilities include serving as the primary contact for clients, escalating issues, documenting resolutions, and coordinating client meetings and materials. The role is crucial in maintaining client satisfaction and developing efficient processes.
The Implementation Specialist at Rho will manage customer onboarding, ensuring a smooth implementation of finance solutions. Responsibilities include training sales teams, supporting clients during the sales cycle, and enhancing implementation processes. The role requires strong communication skills and a focus on customer satisfaction while collaborating with various internal teams.
As a Customer Experience Associate, you will provide outstanding support to customers through live conversations, managing inquiries via phone, email, and live chat. You will solve issues efficiently, prioritize customer needs, collaborate with internal teams, and document interactions to enhance customer experience and brand loyalty.
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As an Enterprise Customer Success Manager, you will establish key relationships with enterprise clients, ensuring they gain maximum value from Flowcode's services. You'll analyze account health, work cross-functionally to resolve issues, and drive customer satisfaction and retention by understanding client needs and promoting product adoption.
The Bilingual Enrollment Specialist at Thyme Care engages with prospective cancer patients to educate them about services and facilitate enrollment in support programs. The role involves making 80-100 outbound calls daily, building relationships, obtaining consent, and ensuring member needs are prioritized.
The Senior Specialist, Partner Operations at Butterfly Network will drive the implementation of partner programs, improve operational efficiency, and align cross-functional teams to meet project deadlines. Responsibilities include assessing processes, creating documentation for partner systems, coordinating commercialization efforts, and troubleshooting partner-related issues.
The Sr. Customer Success Manager will partner with customers to enhance their journey, ensuring they achieve their business goals through effective use of Pendo’s technology. This role involves maintaining relationships with stakeholders, facilitating complex projects, creating success plans, and driving customer satisfaction and retention.
The Senior Manager - Partner Specialist at TuneCore coordinates and executes streaming strategies, manages relationships with DSP partners, artists, and labels, and analyzes performance data to support artist and label development. The role emphasizes proactive communication, problem-solving, and driving financial growth through effective digital distribution.
The Senior Manager - Partner Specialist will coordinate and execute streaming strategies while managing relationships with DSP partners. This role involves analyzing performance data, coordinating events, and supporting artist development to foster financial growth for independent artists and labels.
As a Sr. Client Partner at Pinterest, you'll build and maintain relationships with key clients, develop tailored media strategies to drive growth, provide expert knowledge on Pinterest's ad products, and lead negotiations and collaborations to maximize client success and revenue.
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